Avoid. Rubbish service!

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Bedroomworld www.bedroomworld.co.uk
★★★☆☆
2.7
From 924 reviews
43.0% of users recommend this

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nqWright488's review of Bedroomworld www.bedroomworld.co.uk

“Avoid. Rubbish service! ”

★☆☆☆☆

written by nqWright488 on 18/10/2017

My son ordered a bed frame from this diabolical company, Bedroom World. Some of it was delivered nearly two weeks ago. As soon as he realised he was missing a major part of the bed frame he tried contacting the company. He was on the phone for 46 minutes and then was cut off, so tried again and again, each time with the same result. Even tried calling the order line but as soon as he mentioned a problem with his order they cut him off. We have both sent several emails, each time getting an automatic response to say they were busy but will respond within 72 hours. Which is a complete joke as no one has been in touch. We will now be contacting trading standards and my Son will be contacting his bank for a refund via Visa. Hope someone takes legal action against this company. Shouldn't be allowed to continue trading! Wouldn't even give one star but no stars wasn't an option!

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