Great Communication & problem solving

Click here if this is your business
★★★★☆
3.8 / 5
71% of users recommend this
Click here if this is your business
  • Value For Money

DFarmer's review of Bed Street - www.bedstreet.co.uk

★★★★☆

“Great Communication and problem solving”

Written on: 03/07/2013 by DFarmer (1 review written)

I ordered a new mattress through their ebay store and had good communication from the start. The mattress arrived within a week, but after unpacking it was found to be a different one to the one ordered.

After a quick call to the company i was told they would check into it and ended up with a partial refund for the difference in price as well as an additional amount to cover the inconvenience caused. This was all done same day.

Any company can deliver a mattress to you, but it takes a good company to be able to solve any issues with the order so quickly.

  • Other

    Product Type

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review