Written on: 03/07/2013 by DFarmer (1 review written)
I ordered a new mattress through their ebay store and had good communication from the start. The mattress arrived within a week, but after unpacking it was found to be a different one to the one ordered.
After a quick call to the company i was told they would check into it and ended up with a partial refund for the difference in price as well as an additional amount to cover the inconvenience caused. This was all done same day.
Any company can deliver a mattress to you, but it takes a good company to be able to solve any issues with the order so quickly.
As rated by our community of reviewers
" Excellent product " Read More
" So easy to deal with " Read More
Written by verydisgruntleddorset
" Terrible customer service " Read More
" Never buy from Bed factory direct!!! " Read More
" Do not use!!!!!!! Disgraceful!!!!!! " Read More
Written by Donnam156