written by Bartlettwc388 on 20/07/2014
Ordered a product and received the confirmation email. Nothing arrived after 9 days so I contacted customer services. They said the item was not in stock and they wouldn't fulfill the order. The advice consisted of basically ringing around individual stores myself. Poor service with generic cut/paste replies from customer services. Poor service from a company that sets itself up as a premium brand. Will never use again.
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