Payment taken over 2 Months Ago...still waiting for goods!

Soak&Sleep - www.soakandsleep.com
★★★★★
4.8
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nbO'Reilly229's review of Soak&Sleep - www.soakandsleep.com

“Payment taken over 2 Months Ago...still waiting for goods!”

★☆☆☆☆

written by nbO'Reilly229 on 01/08/2014

It seems that if the goods are in stock, most customers would have very little to complain about. However buyer beware, as if the item is not in stock, they still take payment from your Credit Card. I ordered 26th May 2014 with payment taken sameday. Subsequently told the goods would not arrive until July, but here I am 1st August, no goods, no notification or apology.

Soakandsleepcs's Comment

Written on: 06/08/2014

Hello there,

I am very sorry to hear you are unhappy.
If you could please send an email in to our customer service department and put for the attention of myself (Rebecca) or give me a call, I can take a look in to this for you.

Kind regards,

Rebecca

Customer Happiness Team Leader

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