My Duvet & Pillow Reviews - www.myduvetandpillow.co.uk

★★★★☆
4.1 / 5
39
79% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
My Duvet and Pillow - www.myduvetandpillow.co.uk - Ask a question now

Media Gallery for My Duvet and Pillow - www.myduvetandpillow.co.uk

My Duvet and Pillow - www.myduvetandpillow.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Really good quality and good delivery”

Written on: 19/04/2016 by yvDuffy348 (1 review written)

Really good product and service! I've just got a mattress topper and it's made my bed so much more comfortable. I also got a cotton protector and it's quite soft and comfortable. I'll definitely be back for more when I need some pillows. Would definitely recommend to friends and family!… Read Full Review

Report this review
★☆☆☆☆

“Poor Quality and they remove bad reviews from there site”

Written on: 26/03/2016 by ukMcCleary186 (1 review written)

I bought a Siberian goose down pillow from them as in the description they stated it had a down proof cover. It turned out the cover was in no way down proof and feathers got everywhere after a few days of use. I reported this to them via their online contact system and got no response. As i didn't get a response I left a review on their website stating that the pillow was not as advertised but the review was removed, leaving only 5 star reviews. This site is deceitful and sells poor quality… Read Full Review

Mdnp's Comment

Written on: 13/04/2016

Hi,

Thanks for the feedback, and I'm sorry to hear of the issue. I can confirm no reviews are removed from our website, and we pride ourself in leaving real and honest reviews online.
If you would like to contact our customer support team via our our website, we'd be more than happy to help :)

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Fab fab fab!!”

Written on: 03/02/2016 by Kendallrg408 (1 review written)

Products better than expected, arrived in excellent time. Fantastic customer service with help about some items, and all questions / concerns promptly answered. Well done and am totally pleased!… Read Full Review

Report this review
★☆☆☆☆

“Terrible customer service policies and low quality...”

Written on: 29/01/2016 by JennyfromLondon (1 review written)

Purchased pillows and duvet which I had to throw away after just 3 months of usage, as there were feathers coming out everywhere and completely unusable. Contacted customer service and after waiting for three days, I was told that there was nothing they could do as I had already thrown the pillows and duvet away. They didn't suggested anything at all to rectify the situation. Definitely not the service I expected, especially keeping in mind that reputable companies offer up to 5-year guarantee… Read Full Review

Mdnp's Response to JennyfromLondon's Review

Written on: 01/02/2016

Hi,

I'm sorry to hear of the issue - certainly not something to expect from the product. We do of course have guarantees on all out products, and we'd be more than willing to assist.

If you could drop us a line via our contact form on our site, someone will be more than happy to best assist and resolve this.

Peter
Customer Service Team :)

Reply to this comment

Mdnp's Response to JennyfromLondon's Review

Written on: 01/02/2016

Hi,

I'm sorry to hear of the issue - certainly not something to expect from the product. We do of course have guarantees on all out products, and we'd be more than willing to assist.

If you could drop us a line via our contact form on our site, someone will be more than happy to best assist and resolve this.

Peter
Customer Service Team :)

Reply to this comment
Report this review Read 2 Comments
★★★★★

“This is my first time buying from this company and I...”

Written on: 26/01/2016 by Iris385 (1 review written)

This is my first time buying from this company and I am so glad I did! It was for a pair of down pillows and a duvet and it's really warm and light and the pillow is really supportive. It wasn't a cheap purchase for me but the price was really good. The delivery was really fast and I would definitely recommend!… Read Full Review

Report this review
★★☆☆☆

“Not as advertised”

Written on: 16/01/2016 by MoniqueChurch (1 review written)

King size micro-fibre mattress topper advertised as 3 inches deep. It wasn't - it was 2 inches deep. Arrived in poor outer cardboard box packaging that was torn - although that may have been the delivery companies fault. Anyway - product returned. Customer service was good after I showed photo's of the size and a return label was provided, and an eventual refund received a few weeks later. The details on the website still not updated and still say 3 inches. I did not open the product and so… Read Full Review

Report this review
★★★★★

“Best sleep in years !!!”

Written on: 16/12/2015 by MollieChester (1 review written)

I purchased an Edelweiss Hungarian duvet and pillows for myself and the Sanitized Anti Allergy for the children. The Edelweiss is just heavenly, I cannot believe how cozy, light and fluffy a duvet can be and I just sink my head into the gorgeous pillows. For the children, I've been looking for years for bedding that is genuinely Anti Allergy but with a pure cotton casing. These look and feel as nice as a high end expensive one but for a very reasonable price. The service was excellent too… Read Full Review

Report this review
★☆☆☆☆

“Get what you pay for”

Written on: 26/10/2015 by AmarisWest (1 review written)

I bought a hungarian down duvet from a competitor in the past and when I saw the prices here, I thought it seemed too good to be true - but I gave them the benefit of the doubt. Duvet arrived and there is NO WAY it's hungarian down, or if it is it's a lot like a very ducky goose. I don't know how I can check what the composition is but I really don't believe what they've labelled it as. DO NOT TRUST. DO NOT BUY FROM… Read Full Review

Mdnp's Comment

Written on: 05/11/2015

Hi, thanks for the feedback..
We're sorry to hear about this - certainly not what is expected. Could you kindly get in touch with us via email and we'll happily be able to assist.

Kind regards :)

Reply to this comment

Mdnp's Comment

Written on: 05/11/2015

Hi, thanks for the feedback..
We're sorry to hear about this - certainly not what is expected. Could you kindly get in touch with us via email and we'll happily be able to assist.

Kind regards :)

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Eidelweiss Duvet”

Written on: 22/09/2015 by Sullivan406 (1 review written)

Excellent duvet - very light, soft and warm. The down is separated into small pockets, unlike all the other duvets that I have had, so it always stays in place and doesn't leave bare patches. There has been absolutely no leakage of any down, unlike the reviews I have seen of other quite expensive duvets. Because it is so light it is very easy to shake and very easy to slide it off you if you become too warm, without creating a mound of feathers in the middle of the bed. I am absolutely… Read Full Review

Report this review
★★★★★

“Goose down and feather duvet. ”

Written on: 07/09/2015 by empscott (1 review written)

Really pleased with product , lovely and light. Very good service , quick and efficient. Will definitely use again… Read Full Review

Report this review
★☆☆☆☆

“Very Poor, do not buy from them!!! Bunch of TIMEWASTERS!”

Written on: 21/08/2015

Placed my order on the 10th of August, received an email about some problem at the warehouse and the order will be delayed for 2-3 days. No further communication - 8 days now and no item, no response to my emails. what kind of service is that after paying £££ for a pillow! VERY DISAPPOINTED and will never use again!… Read Full Review

Report this review
★★★★★

“Zzzzzzzzz....”

Written on: 22/07/2015 by 1965Woodruff (1 review written)

Delivered promptly and the products are of excellent quality. I will definitely buy from here again and pass on my experience to my friends… Read Full Review

Report this review
★★★★☆

“Great product, great service.”

Written on: 20/02/2015

I am delighted with my purchase. My quilt is exactly as described, it arrived quickly, communication was good, it was well packed… Read Full Review

Report this review
★★★★★

“pillows”

Written on: 17/10/2014 by stimpy21 (1 review written)

Love my new syberian goose down pillows,just the right amount of filling & so soft… Read Full Review

Report this review
★★★★★

“I am very happy”

Written on: 27/08/2014 by Gonzalesfu1970 (1 review written)

I bought one Hungarian duvet for my double bed, it was a 10.5 tog and it's just what I hoped for. Very warm and comortable. Would recommend… Read Full Review

Report this review
★★★★★

“I am very happy”

Written on: 25/08/2014 by Hayoo392 (1 review written)

I bought one Hungarian duvet for my double bed, it was a 10.5 tog and it's just what I hoped for. Very warm and comortable. Would recommend… Read Full Review

Report this review
★☆☆☆☆

“Very Disappointing”

Written on: 07/08/2014 by Daniel1939 (1 review written)

This 4.5 tog "Hungarian Goose Down" duvet arrived and immediately felt disappointing. It didn't feel like down inside, and if it was, it was low grade and not fluffy or soft. I compared to my John Lewis 4.5 tog, and this myduvetandpillow one was leaden and flat. I asked for a better product, and if this was an anomaly, but was just sent a form letter to return. No staff member offered an explanation as to why this expensive duvet was not what it should have been… Read Full Review

Dobbit's Response to Daniel1939's Review

Written on: 06/10/2014

Did they get back to you prompt ? I have emailed twice and called and live messaged them and no one has got back to me in 4 days ! Totally agree with the quality being inferior definitely not a Siberian 100% goose down it I think mine was stuffed with Partridge feathers !!

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Cotton mattress protectors”

Written on: 29/05/2014 by Willoughbytt72 (1 review written)

Well made, nice quality protectors with the added bonus of being 100% cotton. Couldn't find anywhere else where they were genuinely 100% cotton, those that said they were turned out to be part polyester, including expensive and big brand ones. To top it off the ones from my duvet and pillow were significantly cheaper than any others I looked at yet better quality and material! Very pleased with my purchase… Read Full Review

Report this review
★★★☆☆

“Product good, delivery not! ”

Written on: 19/05/2014

Product is good and does exactly what it says. I am however appalled by the lack of customer service the delivery driver showed from Hermes!!! He left the parcel ( fairly big) in full view of a busy street perched on my front door step. He had put a card through with NO details whatsoever on there and had the cheek to right on the electronic communication 'left in customers porch!!!' - Showed lack of care and respect and it was only due to my kind neighbour that i feel my parcel was there… Read Full Review

Report this review
★★★★★

“soooo affordable and great product !”

Written on: 08/04/2014 by 279Hayes (1 review written)

They had some cheap pillows on offer and I couldn't be happier !! Also got a duvet for summer, which is really light and feels nice so hopefully will be just fine if the weather get's a little nicer! Fast delivery too. Would come again definitely… Read Full Review

Report this review
overview