Tesco Finest Bathrooms Reviews - www.tescofinestbathrooms.com

★★★☆☆
3.4 / 5
63% of users recommend this
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  • Value For Money

Summary

''Tesco Finest Bathrooms will plan and design your new bathroom for free. They have a wide range of suites to suite every home and offer the full service from helping you choose the right bathroom for your home, through to installing. A full free project management service comes as standard with every bathroom to ensure everything runs smoothly from start to finish.''

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Tesco Finest Bathrooms - www.tescofinestbathrooms.com
Tesco Finest Bathrooms - www.tescofinestbathrooms.com

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Latest Reviews

★☆☆☆☆

“Horror Show from Tesco Finest Bathrooms”

Written on: 27/12/2014 by AlianaArsenault171 (1 review written)

Engaged Tesco Finest Bathrooms to completely renovate two bathrooms - paid top money for it (the quote was twice as much as some of their competitors) because we felt that the brand Tesco was going to give us a better quality finish. To our horror, while we dealt with Tesco during the initial process, we were quickly handed off to Mark Two (a subcontractor to Tesco) for the actual work. It has been more or less two and half years but all of this time has been a hell for us. Uneven tiles… Read Full Review

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★★★☆☆

“NOT AS GOOD AS I THOUGHT IT WOULD BE.”

Written on: 06/12/2014 by Avery397 (1 review written)

I had a new complete bathroom installed in the summer, the fitters were friendly and i thought did a good job, but now the toilet cistern has come away from the wall, i got my brother in law to look at it , as he's a plumber , and he couldn't believe it, it was fixed to the wall with sticky pads only , i phoned the tesco hotline after i heard they had split from mark 2 , and they said it was for unfinished work or people who had payed to have it installed , but now can't because of the split… Read Full Review

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★☆☆☆☆

“AVOID LIKE THE PLAGUE”

Written on: 12/11/2014 by Farley1985 (1 review written)

After getting a new bathroom fitted Tesco and their partners Mark 2 have parted ways leaving work unfinished and warranties at risk . Great service from Tesco until the hand over to Mark 2 for the actual work . Customer service from them is COWBOY style . Tesco now have their reputastion in tatters once more for dealing with this dodgy business . Cant wait for this to reach the press… Read Full Review

Scbsecbhiwbcih's Comment

Written on: 15/11/2014

You Muppet. The service you initially received was from Mark Two not Tesco.

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★★★★★

“Sandy one”

Written on: 03/11/2014 by Williamsonae447 (1 review written)

A n excellent job, very well executed. Very pleasant staff right from the beginning . We are so pleased that we chose Tesco Finest. Many thanks… Read Full Review

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★★★★☆

“Bathroom and wet room OK”

Written on: 29/10/2014 by AliaSchroeder (1 review written)

I am very pleased with the work carried out. A little dissatisfied when the date of commencement was delayed… Read Full Review

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★☆☆☆☆

“Shockingly bad”

Written on: 21/10/2014

Terrible experience. Initial install took months rather than weeks. Installer arrived late, left early and frequently took days off 'sick'. The quality of items is much poorer than expected and led to believe by the designer. Similar to cheap high street. The toilet is small and regularly gets blocked. Customer service was very poor - I submitted my snag list multiple times to multiple people, all of whom failed to get our bathroom finished. Never buy a bathroom suite that you have not… Read Full Review

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★★★★★

“A beautiful transformation”

Written on: 17/10/2014

I have always had a separate toilet and bathroom but, realising that the bath is rarely used, except for climbing in and out to have a shower, we decided to knock the two rooms into one and have a walk in shower. I have to say, we are delighted with the professionalism of the Tesco designer and the frequent contact of our Tesco project manager. The fitter arrived on time every day,left everything tidy after work each day and has done an exceptional job. Thank you to all involved, it really is… Read Full Review

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★★☆☆☆

“Awful experience.”

Written on: 06/10/2014 by pennyfam (1 review written)

Were told installation would take 5 days. It took 4 months. The first attempted installation was a disgrace. They subcontract and if they don't have a strong presence in the area they struggle. We got nothing short of chancers on the first installation. The saga to get a satisfactory conclusion was protracted and stressful. I was not interested in compensation or money back, just wanted what I paid for. Got their in the end. And now chasing my club point award. So technically not complete… Read Full Review

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★☆☆☆☆

“Bad beyond belief AVOID at all Costs”

Written on: 26/09/2014 by TescoRubbishBathrooms (1 review written)

First of all the only tesco about this is the logo on the brochure and the false promise of club card points.. You are lead to believe you are buying a bespoke all inclusive quality product with superior service and finish.. This couldn't be further from the truth.. This is a company called MARK TWO HOMES based near Manchester.. Horrendous customer service, poor quality goods, awful finish. long delays ( 2 day job takes 5 weeks), missing items,.. There is nothing Positive I could say about the… Read Full Review

Alex1966's Response to TescoRubbishBathrooms's Review

Written on: 12/11/2014

Couldn't agree more. i've just been given the news that Tesco and Mark 2 are in dispute . All warranties at risk and repairs etc not being carried out . Another nail in the coffin for Tesco .

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Tescorubbishbathrooms's reply to Alex1966's Comment

Written on: 13/11/2014

Unbelievable that Tesco brand this in a very glossy way and hide from the damage.. I've heard they've parted company!.. My letter to the Chief Exec at Tesco in Dundee earned me a response from guess where... Mark 2 homes...

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Tescorubbishbathrooms's reply to Alex1966's Comment

Written on: 13/11/2014

Unbelievable that Tesco brand this in a very glossy way and hide from the damage.. I've heard they've parted company!.. My letter to the Chief Exec at Tesco in Dundee earned me a response from guess where... Mark 2 homes...

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★☆☆☆☆

“Tesco bathrooms are awful”

Written on: 25/09/2014 by Mattingly248 (1 review written)

They are dreadful just dreadful -I don't want people to waste their hard earned money on this… Read Full Review

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★★☆☆☆

“Tesco not so fine bathrooms”

Written on: 17/09/2014 by KennaFinch (1 review written)

We decided to get our en suite updates & saw the Tesco Finest Bathroom advert & gave them a call. Well good start or not as An appointment was made for 2 days later. The salesman appeared to know what he was talking about & generate us a plan of his ideas for our small en suite. We had not looked anywhere else & so had no real idea of up to date prices. I must admit the price was far more than we had wanted to pay but then came the discounts & hard sell. There was a discount for this & that but… Read Full Review

Cucullen's Comment

Written on: 17/10/2014

I can relate to everything you say. We had a nightmare when we had our en suite fitted by Tesco finest bathrooms/ Mark two. Unfortunately we still bear the scars with the tiles lifting off the floor and pipe work that looks like a 5yr old had fitted it. How are they getting away with it?

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★★★★★

“Top class installation.”

Written on: 10/09/2014 by Blackpepperd (2 reviews written)

A 5 star installation was carried out on our bathroom,from the delivery of materials to the final stage of grouting the tiles.Hardworking fitters,who worked long days,and even weekends to get the job completed as soon as possible even when we were having a kitchen fitted at the same time with different workmen.After every day the bathroom was left clean and tidy for us to use during the night by friendly, and polite workmen.I would definitely recommend to anyone thinking of having a new… Read Full Review

Cucullen's Response to Blackpepperd's Review

Written on: 17/10/2014

Congratulations. You must be an extremely lucky person to have had a bathroom fitted by Tesco finest bathrooms without a catalogue of disasters.

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★☆☆☆☆

“Utterly appalling - AVOID ”

Written on: 09/09/2014 by ieSampson228 (1 review written)

We are having an appalling experience with Mark Two, who sell themselves as Tesco Finest Bathrooms. Having paid nearly £9k in mid April, five months on we don't have a finished bathroom and the work that has been done is sub-standard. During installation several design flaws became apparent, which are now having to be rectified; Mark Two have sent the same wrong parts on two occasions and we still don't have the correct ones; the taps ordered don't work with our water system (another design… Read Full Review

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★★★★★

“good service/ installation”

Written on: 08/09/2014 by DavinDuckworth (1 review written)

from first visit by sales manager,thing went smoothly .short waiting period to begin install.workers came on time ,as did delivery of all parts for the job.lads doing job just got on with it.i just supplied a few coffees they kept thing as clean as possible.all in all ,a job well done… Read Full Review

Cucullen's Comment

Written on: 17/10/2014

I am amazed that you had a good experience, for most people Tesco Finest bathrooms have been a nightmare. The salesman 'Jim' was very good at telling fairy tales.

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★★☆☆☆

“Such a shame”

Written on: 26/08/2014

Tesco Finest Bathroom - Great quality tiles and fittings but the most appalling fitter and quality of fitting, went with this service as wanted all done in one go, and paid a massive premium for this, very very very expensive bathroom for what we ended up with. The fitter did not listen to instructions, and has installed a bathroom where if anything goes wrong it will need to be torn apart even after being asked to fit access panels. Had to tear out the work done twice as couldn't use a… Read Full Review

Cucullen's Comment

Written on: 17/10/2014

Why oh why are they still getting away with this terrible service! Our unfortunate experience with Tesco finest bathrooms was two years ago and they are still using Mark two and causing their customers a lot of grief.

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★★★★★

“Job well done ”

Written on: 22/08/2014 by IzayahGrantham (1 review written)

From the planning to the installation everything was spot on. The items were delivered when they said they would be. The installer came and talked us through the timescale of what we could expect each day and how he would minimalise any disruption to us. We also had a personal customer services officer who called to make sure everything was as we were expecting it to be. The installer was on time every day and each day would make sure he left everywhere clean and tidy before he left. We are so… Read Full Review

Cucullen's Comment

Written on: 17/10/2014

I definitely would NOT recommend Tesco finest bathrooms.... Not even to my worst enemy.

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★★★★★

“Absolute pure luxury”

Written on: 18/08/2014 by SydandBill (1 review written)

The whole team involved worked professionally and quickly and every attention to detail was paid. I am absolutely thrilled with my new bathroom, it is exactly what I had planned and expected. I would definitely recommend Tescos bathroom to my friends and those that have seen it have loved it. There is nothing I didn't like about it… Read Full Review

Cucullen's Response to SydandBill's Review

Written on: 17/10/2014

My experience of Tesco finest bathrooms was "pure hell"

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★☆☆☆☆

“Shocking service”

Written on: 14/08/2014

Wanted a complete bathroom fitted. We paid almost £2,000 deposit two months ago. We are still waiting for some sort of response. We keep chasing for information, but we are met with a lot of contradictory tales and excuses. I think that we've been ripped off!… Read Full Review

Cucullen's Comment

Written on: 17/10/2014

For Gods sake get your money back if you can, don't let them into your house, I wish I had never heard of them.

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★★★★★

“Bathroom review”

Written on: 12/08/2014 by Marvin67 (1 review written)

My bathroom was completed two week ago and I can honestly say I am truly pleased and thrilled with the result. It is everything I had hoped for and each stage of the design and development, consultation and finally the installation was handled in a timely and very professional manner. The terms of the contract were met and exceeded and the conduct of all concerned was exemplary… Read Full Review

Cucullen's Comment

Written on: 17/10/2014

My experience was the complete opposite to yours an absolute disaster.

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★★★★★

“Good Work Done”

Written on: 06/08/2014

The work was done in good time with the minimum of hassle. The installers were on time and appeared to be proud of their work. The waste,of which there was a large amount, was cleared away speedily and a clean area left… Read Full Review

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