bad after sales

“bad after sales”

Written on: 13/07/2012

i brought a triton shower on the 8/6/12 installed it in my nice new bathroom. when i turned it on for the first time i commitioned it like the book say's
but it got boiling hot then went cold then boiling and so on.
when i phoned them about it they kept emphisising on that if its not the shower i'l be charged £68 for the call out.
i still booked the engineer who was ment to text me the day before when he was coming... he never so i phoned triton ..who was closed.. next day i called them from work as soon as they opened but was told he had aready been so rebook .. i told them i was not taking a day off so give me a time after three pm .. they told me they was not prepared to do that ..i,e am or pm... i complained only to have the phoned put down on me...
i was phoned back and told that it was not the shower it was the instalation... now my worry with this shower is... if it is the low presure
of water like they said then what their saying is..IF YOUR WATER PRESURE DROPS WHILE YOUR IN ONE OF THEIR SWOWERS OR YOUR CHILDS IN IT...YOU WILL BE SCOLDED......BECAUSE THE MAN ON THE PHONE WAS ADIMENT ITS NOT THE SHOWER THERMOSTAT ......I'VE SORTED MINE OUT NOW !!!I PUT IT IN THE BIN!!!