written by mike_the_bike on 29/10/2016
Absolutely disgusting , poor staff I feel for them if they have to deal with complaints however even though There are people who have comitted atrocities through the ages and i would not recommend this shower to them
it comes as no surprise that some people have bad experiences but on the whole when a company performs little is heard however the mark of a company is ow they deal with that complaint I operate a three strikes policy , if its resolved fine if its not resolved on the third strike i leave but to my horror even after the complaints, complete disregard of the issue and then finally explaining why i wished to leave their absolutely abysmal organization
Do not attempt to enter a branch to sort out issues you will be met with a requirement to call them and so begins the circle of idiotic discussions
they were fined 20 million for a reason and it was uncovered their staff lied I have myself experienced this raised several complaints and conveniently some of these even though they revolve around tennets of the law they have broken the magical phonecalls were unavailable to prove otherwise.
Do not expect even when you try to escape their greedy clutches, to be able to close an account misadvice poor advice mising information all seem to be rife when you try to get out
Best way to avoid problems is to avoid yorkshire bank at all costs or you will unfortunately rue the day you had any dealing
Incompetance does not at all describe minimally how inept an organization they are whenit comes to problems even of their own making
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