customer service,you are joking.

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JamarMcFarland's review of Santander

★☆☆☆☆

“customer service,you are joking.”

Written on: 11/10/2017 by JamarMcFarland (1 review written)

Tried phoning Santander customer service today on two occasions.On both occasions waited well over 20 minutes and kept being told by a recorded voice to keep waiting as they were busy and would be with me soon. Was trying to get into my account on line as it would not recognise my ID and eventually got through on my third attempt but was unsuccessful as they required more security questions than an application to become the next Pope.It has to be the most painful experience of a Customer Service site on the Planet. Will be transferring my account as soon as I can get to their nearest bank outlet.

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