Really bad customer service.

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Natwest
★★☆☆☆
1.7
19.0% of users recommend this
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NavidM's review of Natwest

“Really bad customer service. ”

★☆☆☆☆

written by NavidM on 07/06/2016

Went into branch in Blackburn to open a bank account waited to see if any assistance as unsure who to speak. After quening for 15 mins i asked i want to open account. i was advised to busy to open an account but make an appointment. How hard can it be to open an account. I am business director and if my managers and agents did the with new customers id be out of business. Appalling service. Natwest wont be getting my service or business

  • Ease of Use

  • Customer Service

  • Value For Money

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