written by madcat on 15/04/2014
In the process of moving house i lose my card, search high and low for it and had to order a replacement. in this time i tried to get cash out 3 times in 2 weeks as i'm still waiting on my card. After the 3rd time of giving driving licence etc as id and going through the ins and outs of a ducks behind for proof of who you are for all the bank to hear your not allowed any more cash until your card comes through. but however you can go in branch with a friend and transfer the money to their account to draw out? so their reasoning for not allowing it for fraud protection is obviously rubbish if they want you to transfer to a friends account to draw it out! new bank for us now!
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