Real chimps as staff!

Lloyds TSB
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★★☆☆☆
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“Real chimps as staff!”

Written on: 07/06/2011

After an online payment failed to go through due to an unknown 'technical error' it took five calls to the call centre to actually get someone who knew what to do. The previous staff I spoke to were either unhelpful, indifferent or gave completely inaccurate and incorrect information. Lloyds do you not train your staff?? Thanks to the chap on the last call who actually got the problem sorted - the rest of you who fob customers off with rubbish - go back to the tea party!

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