GOBSMACKED

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anonymouspersonuk's review of Halifax

★☆☆☆☆

“GOBSMACKED”

Written on: 29/07/2013 by anonymouspersonuk (1 review written)

Halifax... More like s***fax..

Waste of time and effort.. I applied for an account on line over a week ago and not heard from them at all..

So I called them up today to find out what was going on.. And to my disbelief they had all the details wrong and wanted me to go into branch..

I am sorry.. I am a new customer on hold for over 20 minutes and then you want me to go to your branch to sort your problem out...

STAY CLEAR PEOPLE!!!!!!

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Getalittleextrahassle's Response to anonymouspersonuk's Review

Written on: 31/07/2013

I have just returned from the branch, trying to sort out ANOTHER credit card problem, I was on the in-branch 'phone for 34 minutes (there is a little timer on the phone)

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