Had enough of waiting waiting waiting.

Barclays Bank
★☆☆☆☆
1.3
From 358 reviews
9.0% of users recommend this

  • Ease of Use

  • Customer Service

  • Value For Money

Abernathy189's review of Barclays Bank

“Had enough of waiting waiting waiting.”

★☆☆☆☆

written by Abernathy189 on 18/03/2014

Why oh why am I still on the phone after 25 minutes to speak to someone about a erronous transaction on my account.Had some poor fella who really didn't speak my language try to understand what i was trying to say.That went on for a painful 20 minutes now i'm waiting in what I have been told is a very long queue for the payments collection team.Never know it mught be in the UK.I have been a Barclays customer for 20 years .I am desperate to move.

  • Ease of Use

  • Customer Service

  • Value For Money

write a review

Barclaysuk's Comment

Written on: 20/05/2014

Hi there, we’re sorry to hear you spent so long on hold during your phone call to ourselves. We always aim to deliver the best experience we can to our customers. Have you since managed to deal with this issue? If you haven’t we would suggest you visit the official Barclays website and find the relevant number on our contact us page.

Zack
Barclays UK

Reply to this comment
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!