Worlds worst bank ?

Barclays Bank
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★☆☆☆☆
1.3 / 5
From 222 reviews
11.3% of users recommend this

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  • Value For Money

awax10's review of Barclays Bank

★☆☆☆☆
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“Worlds worst bank ?”

Written on: 28/06/2012 by awax10 (5 reviews written)

Had my Standard life bank accounts transfered over to this lot and was shocked out how bad they are. I spent 20 mins on the phone trying to access my account online, i then spent 1 hr 5 minutes on hold trying to use the phone banking, I then got cut off. I then tried to complain online I got an error saying that internet complaints were off line!

The two girls I spoke too were both unable to phone me back and I flattened both out house phone and my mobile phone.

Avoid, avoid, avoid BARCLAYS.

Joe - ex-customer.

PS

I phoned First Direct today and got streight through)

  • Ease of Use

  • Customer Service

  • Poor call center staff & long waits on the phone.

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  • Value For Money

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