customer service

Card One Banking - www.cardonebanking.com
★★☆☆☆
2.0
From 66 reviews
27.0% of users recommend this

  • Ease of use

  • Customer Service

15Cole's review of Card One Banking - www.cardonebanking.com

“customer service”

★★★★☆

written by 15Cole on 04/03/2015

whilst Card One do provide an amazingly good service , with very quick , virtually immediate responses and confirmations of card transfer and deposits into the account and payments out of the account , their customer service side is less than adequote

as example I sent two emails within 7 days of each other asking for specific card cash with drawal information , the second email email politely asking for the courtesy of a reply to my first email , no one replied.

and in therefore resorting to phone customer services , I was fobbed off by saying if they are unable to reply to emails that I would receive a phone call , but I explained no such phone was made to me , and the lady who took my call was exceedingly defensive , and not particularly helpful or understanding

but as said other than customer services , I cannot fault their banking operation

  • Ease of use

  • Customer Service

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