Disasterous Experience!

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Aldermore www.aldermore.co.uk
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Guest's review of Aldermore www.aldermore.co.uk

“Disasterous Experience!”

★☆☆☆☆

written by on 18/07/2012

I opened up a fixed term deposit account with Aldermore just over a year ago. All was perfect, good admin process, easy to open account, great interest rate. It all went completely pear shaped however when I tried to withdraw my funds. What I didn't realise was that at the end of the term, if I didn't respond within 5 days of the maturity date they invest the funds in another fixed term account at a lower interest rate. They will now only release my funds if I pay them 90 days interest. So basically they now have my money and won't give it back. Apparently its all in the small print! The help desk just say 'tough!' Nasty, nasty bank!!

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