Worst Online Shopping Experience

“Worst Online Shopping Experience”

Written on: 08/08/2012 by kimber84084

This is the worst company to deal with. I purchased 6 t-shirts as a gift, the first of June, when I ordered all items were indicated to be in stock. Rockabilia took money off of my credit card, and 2 days later I received an email that 5 of all 6 items were all back- ordered and could take up to 8 weeks to get.
I called them that same week and replaced 3 of the items with different options, I had to go through their website and keep asking them if they even had them in stock and the majority of their items are not even in stock.

2 of the items I decided to wait the 8 weeks, it is now 9 weeks and I received an email that it is still back-ordered and that they did not know when I would receive. Called them again and had to go through the whole website again to find something that they even had in stock. Customer service person didn't care and wouldn't offer anything for my trouble.
Also, one of the items that I did get is falling apart after 1 time of use, and Rockabilia does not guarantee their merchandise. They conveniently only have the most expensive merchandise in stock.
DON'T BUY FROM ROCKABILIA!!!!!