Jean Patrique Pizza Stone Reviews

Jean Patrique Pizza Stone
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★☆☆☆☆
1.4 / 5
From 5 reviews
20% of users recommend this

Summary

"Giant-Sized 38cm Italian Pizza Stone from Jean Patrique. Features a stainless steel serving rack to serve on the table."

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Latest Reviews

★☆☆☆☆
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“Serial Spammers that will not stop”

Written on: 07/04/2013

I've been the unwilling recipient of multiple junkmails from this company for several months now. Although I have opted out (when the actually have an unsubscribe link) many times, I've e-mailed and called them on their premium rate number, the junkmail keeps on coming. One gets the impression that they don't care if they offend people, they don't care if they break the EEC e-mail regulations and they don't seem to have any morality or ethics. The UK Information Commissioner currently has... (read more)

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★★★☆☆
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“A Different Experience”

Written on: 21/02/2013

Unlike the 3 posters before me, I received my pizza stone within a week of ordering, despite them telling me it would be 3 - 5 weeks due to "excessive demand". I admit that I haven't used it yet and this is due to the poor instructions. It says to pre heat to 250 degrees but not whether celsius or fahrenheit. If Fahrenheit, my oven only goes to 220 and if Celsius that equated to 130 which seems very low. Also, the instructions don't tell me not to use washing up liquid etc which can... (read more)

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★☆☆☆☆
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“Don't ever be tempted!”

Written on: 10/01/2012

I foolishly ordered a pizza stone from this dreadful company and surprise surprise it never arrived! After 9 weeks, I emailed them on 6 occasions. They consistently denied all knowledge of my order - despite me sending them the email confirmation that they had sent me confirming my order and successful payment. I called their so called customer service centre and spoke to the rudest of all people called John, who told me the problem was with PAYPAL - even though I gave him the PAYPAL... (read more)

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★☆☆☆☆
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“pizza stone”

Written on: 04/08/2011 by tammy31297 (1 review written)

bought a pizza stone from jean patrique, seemed like a good deal,when it arrived it was smashed to pieces. Phoned jean patrique who told us to send it back at our expense £8.98, they would replace the broken stone and refund the cost of postage. After several weeks heard nothing contacted jean patrique again only to be told by a telephone representative that they had not recieved it and could not do anything about it although we have proof of postage. cnclusion I have now spent over £28-00... (read more)

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★☆☆☆☆
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“I ordered a pizza stone over three weeks ago. I...”

Written on: 16/06/2010

I ordered a pizza stone over three weeks ago. I emailed them a week ago and I was advised that it had been despatched via DHL and I would have it between 5-10 days. I suggested that they did a DHL track on it.

After 10 days I emailed them again to advise I still had not received it. This time I was advised that it had been despatched by Royal Mail. I emailed back and asked why I had been told it had been despatched by DHL. They emailed me back and apologised and said it had been... (read more)

Pledge2010's Comment

Written on: 02/11/2010

I have been reading your comments and it appears that Jean Patrique is being misunderstood. I am the Customer Services Director and I am very sorry to hear about your experience that you have had with us. If I can be of any assistance please contact me directly on customerservicesdirector@jeanpatrique.co.uk or my direct line number which is 01795 412007. I would like to look into your order hstory and resolve this matter for you.

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