written by on 10/01/2012
I foolishly ordered a pizza stone from this dreadful company and surprise surprise it never arrived!
After 9 weeks, I emailed them on 6 occasions. They consistently denied all knowledge of my order - despite me sending them the email confirmation that they had sent me confirming my order and successful payment.
I called their so called customer service centre and spoke to the rudest of all people called John, who told me the problem was with PAYPAL - even though I gave him the PAYPAL confirmation number which confirmed that they'd received my payment.
Service is appalling - don't ever be tempted by their alluring, but false claims!