Very dissapointed with quality
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From 56 reviews
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“Very dissapointed with quality”
★☆☆☆☆
written by Zaxxmom on 29/01/2013
I bought my Louis about three years ago under the impression that it would look better with age and never fall apart and even if it did they would stand behind the product! Well that's not the case mine started cracking all around the bag and when I took it to the Lenox square store in atlanta Jill the quality specialist took pictures of and said she would call me after she spoke with her superior,well after two weeks and no call I try to call her and she never replies, so ladies think long and hard about these thousand dollar handbags you covet because unlike coach they do not stand behind their products.i will never purchase another Louis Vuitton!!!
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Assunta's Response to Zaxxmom's Review
Written on: 01/02/2013
I purchased a mens wallet through louisvuittonbagsaustraliastore and sent me the incorrect wallet. I emailed them a photo of the incorrect wallet which I received along with order confirmation that the wallet I received was not the one I ordered. They have not replied back and I have a mens wallet that I don't want. Do not order through this website unless you want to waste your money.
Carmen2410's reply to Assunta's Comment
Written on: 01/03/2013
ok.need to asck you,are the products original?
Thank you
Zaxxmom's reply to Carmen2410's Comment
Written on: 12/07/2013
Yes I purchased my handbag at the Lenox square Louis Vuitton store!
Dlpatterson's Response to Zaxxmom's Review
Written on: 12/07/2013
I have always wanted to purchase a Louis Vuitton bag. After making the decision to make the purchase I never thought within 3 years my bag would start cracking around the edges and side pockets. I took the bag back to the South Park store in Charlotte NC hoping to at least get it repaired. I spoke with a nice gentleman, and he was very encouraging. He told me to leave the bag with him and it would take about a week. He did not think it could be repaired but had words of encouragement that they would most likely do something to work with me. When I left the store I was pleased that I was told something would be done. I received a call in 2 days after my visit and was told nothing could be done! They told me that the news was not good! I was shocked and could not believe what I was being told. I have had several Coach bags that have been great at a much better price. I am very disappointed with the quality of a bag that is so expensive and the store not standing behind their so called great products!