written by temnoff on 31/08/2011
Bought a global 50-70L travel bag. Seemed to be good at first. Then one year later, had a problem with the rubber liner falling apart. Took it back to point of purchase and what a wonderful surprise to find out Karrimor's "lifetime Guarantee" is only 12 moths and that is doesn't actually cover anything.
DO NOT BUY BAGS FORM KARRIMOR PERIOD!!
DO BUY FROM ANYONE ELSE THAT ACTUALLY HAVE PROPER LIFETIME WARRANTY
Lowe Alpine
North Face
MEC
Just to name a few that stand 100% behind their bags and will replace them without any problems..
the form says "Hint: What would you have liked to know before you made your purchase?"
The real warranty would have been nice to know???