Oz Cruising Reviews - www.ozcruising.com.au

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★★★☆☆
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Oz Cruising - www.ozcruising.com.au

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Latest Reviews

★★★★★

“Great firm”

Written on: 20/05/2017 by Debco56 (1 review written)

We have used Ozcruising several times, have found the website easy to use, they respond to queries or problems quickly and try to solve problems quickly. Have found them very helpful on the phone. We would recommend them to anyone for good efficient service and best prices… Read Full Review

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★★★★★

“Excellent professional services”

Written on: 07/10/2015 by Polly2401 (1 review written)

We had used Ozcruising twice before and normally it was hubby doing the booking. Four weeks ago, I decided to contact Ozcruising to book a PNG cruise through email. The email was answered almost straight away and I did all the booking with our future cruise deposit too. I had more questions re the visa to PNG and they were answered straight away through email. I was very impressed with their prompt services. Their website is easy to understand and no surcharges for credit cards. On Sunday I… Read Full Review

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★☆☆☆☆

“Oz Cruising poor Service Give me US customer service...”

Written on: 15/11/2013

We booked a cruise with Oz Cruising to be had 8 months out (booked sep 2013 for Jun 2014) and wanted to cancel it less than a week later because of work relocation. The reply was so typical for an Australian Company - "you ticked the box on our T&C which says no refund". We are from Australia but have used US based companies several times, and NEVER have we had a "leave us alone" answer like this. After arguing the case they finally agreed to refund less $100 in 'processing cost' - but alas… Read Full Review

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★★☆☆☆

“Service was a big disappointment”

Written on: 18/09/2011 by dikdanx (1 review written)

Oz Cruising failed to provide me with the necessary advice to get the cheapest and easiest visas for my trip. This resulted in me paying far more than I needed - unlike fellow passengers whose online travel agents willingly volunteered this information. When I rang to provide feedback they were very defensive and not willing to make available to future clients the necessary information to save money. I cannot recommend them to anyone looking for a company that cares about its customers… Read Full Review

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