Service was a big disappointment

“Service was a big disappointment”

Written on: 18/09/2011 by dikdanx (1 review written)

Oz Cruising failed to provide me with the necessary advice to get the cheapest and easiest visas for my trip. This resulted in me paying far more than I needed - unlike fellow passengers whose online travel agents willingly volunteered this information. When I rang to provide feedback they were very defensive and not willing to make available to future clients the necessary information to save money. I cannot recommend them to anyone looking for a company that cares about its customers.