written by GiaHughes208 on 28/02/2014
I have been trying to contact Spamjab about a refund of my subscription for a few weeks now with no success. Cannot get on to website and my emails are being bounced. Have they ceased operating?
written by KarenMaria on 23/02/2014
I have not been able to get the website for www.spamjab.com to load. I can't even get access to any of my emails. What is going on??? Please can anyone help?
written by on 15/02/2014
I have sent e mails to contact spamjab also tried to phone but the line is dead. I want to cancel my account but no one there to contact. what a bad system
written by DGH118 on 20/05/2013
I've used Spamjab for many years and found them to be excellent at actually stopping Spam. I didn't mind when they started charging for the service because I thought it was worth it. When there were occasional issues in the early days the contact number worked and their support was OK. However, last year they promised to phone me back when I had a problem but never did. Fortunately that problem solved itself but nevertheless that incident was a warning that all is not well with them. In the last few weeks I stopped receiving emails on my Outlook account which reaches me via Spamjab. I attempted to speak to Spamjab but their contact number is unobtainable. I have sent them 4 emails but they have not responded at all. It is therefore impossible for me to contact them, which is highly unsatisfactory when they are effectively in control of my email account. My annual fee was recently renewed via Paypal. In desperation I have now cancelled this payment by raising a Paypal dispute in an attempt to get Spamjab's attention. However, even that has failed to do so. I now want Spamjab to remove me from their system so that I can receive emails normally but this is not simple and requires their co-operation. Unless I can speak to them my only option is to abandon my email address which is a very drastic step. Is anyone else having the same problem? If so, have you found a way round it?
written by Tanjong on 10/12/2010
I have been a Spamjab user for several years and have always found them to be efficient and customer-oriented. This year, however, I was advised in October/November that the service would be down for two hours due to a server maintenance issue. After received no emails for 2 days I telephoned to see what the problem was and was told off-handedly that they would be back on line "soon". I sent them an email to cancel my subscription on renewal at the beginning of Dec 2010. Neverthetless, I got a renewal notice and then had a change of heart and paid up via PayPal sending Spamjab an email apologising for the about turn. My payment went through and then I received an advisory from Support@Spamjab telling me that the service was stopped. After several emails and telephone calls, a week later it still had not been restored and no answers to my emails were ever received. Indeed the phone calls always seemed to be answered by some guy called Mike who always seemed surprised to have been called. Pretty academic as he never seemed to do anything about the calls. Now I am in a PayPal dispute trying to get my £25 back. Don't know what has happened but they seem to be in terminal decline.
written by on 16/08/2010
Do not use this service, all your emails are read by actual people, there is no magic algorithm. Just change for a gmail.com account and you won't see any spam.
written by Sparkfish on 28/01/2008
Spam Jab works well if if you only have a small problem but, of late do not expect any support or replies to e-mail
It WAS good but something has deteriorated since about mid 2007 in my opinion.
written by dpsam on 29/11/2007
Its free for personnel usage, works admirably well in preventing junk emails from gaining access.
written by plba17873 on 16/04/2007
So easy to set up and use. Instructions are good. Keep up the good work, Spam Jab.
written by kynran on 19/03/2007
The finest anti-spam software I've ever seen or used. One small problem caused by my ISP but SpamJab cleared the problem immediately.
Mel Young
written by jules58 on 14/02/2007
Steer Clear.
Not a happy bunny. I cannot get disconnected either.
written by John Cutting on 11/02/2007
It has helped me - i have no hesitation in recommending it to others who are plagued with SPAM as i was.
written by tripodman on 08/02/2007
I have contacted the Spamjab helpline so many times with problems and I have wasted so much valuable time on this software that I would have rather spent the time deleting the spam.
As far as the Helpline goes it has been as good as useless, with me it's as if they contact you when they feel like it but don't count on them.
I have contacted them so many times listing all of the problems I was having, then after many days have passed I get the reply "all is OK here, we need more info on your problems" - I personally am sick to death of informing them of the problems.
As far as I am concerned they are a complete waste of time and space.
Written on: 14/02/2007
I join Tripod in his review. This is useless. I cannot get disconnected, keep asking for more information and it is wasting valuable time as I cannot get into my e mail box. at all
Written on: 14/02/2007
Tripod
<br/>should you read this, get in touch as I cannot get my e mail box back to normal and would love some help. [email protected]
written by clatford on 08/02/2007
Spam Jab is an excellent service that I would recommend to anyone. I've spoken to their administrator and they were tremendously helpful.
written by rjharte on 07/02/2007
I needed a stringent spam filter as my e-mail address attracted hundreds of junk messages a week for a while. Spamjab works very well, and it only takes a quick glance at the website once a week to free any legitimate messages from the system. I'd like to see a few extra facilities such as vacation message but overall I'm very happy - especially as it's free for personal users!
written by firstbyte on 05/02/2007
I have been using the Spam Jab service for about 3 months - I used to dread opening my mail box because I was always inundated with junk but now thanks to Spamjab , I don't have the problem any more. It is very easy to use after it has been set up and I have also found the people who work on the software to be helpful and friendly, I have never been kept hanging on the line. Keep up the good work.
written by lesarmstrong on 01/02/2007
Have used Spam Jab daily for ages and I'm very Satisfied with the software.
written by duneperfume on 01/02/2007
Spam Jab is a little slow at the beginning while you are setting up UNWANTED MAIL but once that is done - it is simple.
written by chaproniere on 26/01/2007
I have used the service for over 12 months and found it great, it 'learns' your good contacts over time and lets through all good emails and stops the spam. When there is something they are not sure about they email me so I can check and release it if I want.
Just changed my ISP and got Spamjab to change the email that they pick up from, the help line was great, rang me back to check and tell me that it had been done. Couldn't ask for more even if you paid for the service.
written by Twohapence on 12/12/2006
All this service seems to do is to block all emails from reaching your inbox until you've added the sender to a white-list. The remaining emails get deleted after a week or after you review them in the spam folder. Forget to review them and they're gone - good and bad.
OK, so the service is free but if you have to login to spamjab to review your emails then what's the point? Two other criticisms - the first is that the service is slow - takes over half an hour or longer to deliver mail - at least. The second is that you've allowed a third party site to review all your emails, passwords, codes, access permissions and so it goes - if you must use this service take great care that none of your personal data is sent in plain text emails.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
Bessie1234's Comment
Written on: 16/08/2010
I found this review very helpful because... This system is a fraud, leave now and beware.