written by ayLevesque347 on 26/05/2017
Cancelled return trips saying they had notified us by email (even though they hadn't). Appalling customer service (the person I dealt with was rude and hung up on me - twice, another person said he would call me back and didn't) Basically a crappy start up of 10 people run by disorganised, incompetent managers. You can tell the quality of the company by the fact that the lines cut off if you are calling from outside Spain (even when you're not being hung up on!) because they're obviously using some sort of cheap VOIP set up. We ended up having to shell out an extra 245 EUR for transport that we had supposedly already paid for, and they ruined the weekend.
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