Not reliable

Suntransfers.com www.suntransfers.com
★★★★★
4.8
96.0% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

Natalia468's review of Suntransfers.com www.suntransfers.com

“Not reliable”

★★☆☆☆

written by Natalia468 on 28/07/2016

The day that we were picked from the airport, the driver was delayed and dropped us off in a wrong hotel that we have to walked 1 1/2 blocked.on the day of pick up to the airport, the company stated that the driver was there at 10am but we did no see anybody. The company stated that the driver waited in the reception area. The place that we stayed in the business district has no reception area. When I called them 10 minutes later, they said that they longer have no driver that can pick us up even though they were already paid for the service. They said that they were contacting me but no answer. They were contacting me in my USA phone when I provided them the Ireland phone number when we got from the airport and then again on the changed of our hotel accommodation. It was good that our host on the place that we stayed was able to get a taxi that could accommodate 6 persons plus luggage and the amount that I paid was cheaper than what I paid sun transfer.

It was good that we left the hotel early; otherwise, we could have missed our flight. I booked ahead of time to prevent any problem specially I was with my 4 grandchildren. Neve again use this company.

  • Dublin

    Airport

  • Punctuality

  • Easy to find

  • Mini-Bus

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

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