Simple Airport Transfers Reviews - www.simpleairporttransfers.com

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★★★★☆
4.3 / 5
27
81% of users recommend this
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  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Simple Airport Transfers - www.simpleairporttransfers.com

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Latest Reviews

★★★★★

“Brilliant service. No problems whatsoever”

Written on: 22/10/2016 by DexterMcGraw (1 review written)

Brilliant service. No problems whatsoever. The driver was very smart and friendly. The car was clean and tidy. The journey was very relaxing and smooth. Will definitely be using again. Thank you so much for a lovely reliable service… Read Full Review

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★★★★★

“An excellent service, Great Car and Driver”

Written on: 11/10/2016 by NatashaDalrymple262 (1 review written)

An excellent service, the booking was very easy to do online and when we arrived Driver was in arrivals ready for us to go… Read Full Review

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★☆☆☆☆

“Driver didn't turn up”

Written on: 10/09/2016

Driver was not waiting for us as arranged at London City Airport. We had to get the lady at the airport info desk to call the company to make inquiries. Eventually a driver came. Quite a stressful start to our holiday and wasted more time than if we had just used the regular taxis. Would not recommend… Read Full Review

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★★★★★

“Reliable, comfortable and stress free transfer”

Written on: 08/12/2015 by Holdendv1978 (1 review written)

This is the second time I have used simpleairporttransfers. The car and driver was immeccable on time for both trips. I will always use Simple Airport Transfers. No problem with booking online and everything was very professional… Read Full Review

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★★★★★

“Driver was waiting for us even our flight was delayed”

Written on: 07/12/2015 by JaceyCastro (1 review written)

Our flight was delayed but driver was waiting for us. Excellent service and the best price we could find on the Web. Our driver also helped with the luggages to a modern and clean car. We have no hesitation to use Simple Airport Transfers again… Read Full Review

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★★★★★

“Exceptional Service”

Written on: 23/11/2015 by Rosses218 (1 review written)

Our emails answered quickly and we have booked a transfer from Heathrow Airport to London. Our driver was waiting in arrival hall with a name board as stated, he drove very well and was courteous. We can most definitely recommend Simple Airport Transfers to everyone… Read Full Review

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★★★★★

“A truly professional service”

Written on: 09/11/2015 by frBrowne171 (1 review written)

I was met by the driver at London City airport to go to a private address at Luton and again met at Luton to return to London City airport. I would have no hesitation in using and recommending Simple Airport Tranfers again, a truly professional service. … Read Full Review

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★☆☆☆☆

“Always late”

Written on: 06/11/2015

I used for several trips from Heathrow to London. 1st trip everything great, the driver was waiting at the arrival halls with the sign. For the next 3 time that I used them the driver was late I had to call him to arrive. In all 3 times I had to wait for the driver at the arrival hall for more than 15 minutes. Last time I had to wait for 30 minutes. One of those time I had to walk to the airport parking to meet him. I will not use the again… Read Full Review

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★★★★★

“was on time, did the job”

Written on: 16/07/2015 by hbren (1 review written)

We reserved a car to go from Heathrow to Stansted and he arrived exactly at the specified time and got us to Stansted well before our flight. Driver was courteous and we have no complaints… Read Full Review

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★★★★★

“The best transfer company we have ever used”

Written on: 05/06/2015 by iraoleg (2 reviews written)

We approached Simple Transfers just recently for transfer separately me and my husband flying from different destinations to London. They took care of both of us and driven us in different time to Grange Holborn Hotel. I was really impressed from the start: they replied on my e mails promptly. What was important was us : they did not force us to pay the fare in advance, they used practically new clean cars, they clearly explained location of the drivers. My husband's flight was delayed and they… Read Full Review

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★★★★★

“I reached my destination safely and your driver was...”

Written on: 20/12/2014 by Ross317 (1 review written)

I reached my destination safely and your driver was very kind enough to wait in the airport and drop me to my door step… Read Full Review

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★☆☆☆☆

“Horrible Service”

Written on: 14/09/2014 by juPierce165 (1 review written)

1. Driver was not at the gate to meet us, found our driver in the smoking area. 2. We had a flat tire. The driver had no spare, only a repair kit which did not work. The main company would not send another car. We waited on the side of the road for 45 minutes, no car, no help. I finally hailed a regular cab. Our driver gave the cab driver a portion to pay our fare, I had to pay the rest. They would no provide a refund and the driver called to yell at me for asking for a refund. Do… Read Full Review

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Www.simpleairporttransfers.com's Comment

Written on: 15/09/2014

Totally lie. try to be honest. Here is what happened.

1. Customer called and asked where is the driver also they said they are waiting in smoking area, we called the driver and sent him there.
2. the total journey is about 30 miles from Gatwick. Unfortunately Car had a tyre puncture on the last 6 miles to destination. It is a Ford Galaxy and there is no Factory installed spare tyre on this model, you can check online instead they have a special repair kit which may not work if it is a serious puncture. Driver tried repair kit did not work. Because it would take more time to send another car We advised the driver to hail a black taxi and pay for it for the remaining part of the journey, it took some time to stop one because it is a main carriageway. Our Driver told the address to black taxi and he said between £20 and £25, our driver paid £25 to black taxi and they are gone. We got a call from customers later on claiming they have paid £10 more to black taxi (they said they did not get a receipt?) and asking the full refund of the money they have paid to us originally as well which was £55. We have offered to pay that £10 back to them. they said no, they want all back. Just to remind you the price is about £100 if you take the Regular Taxi. Another lie.

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★★★★★

“From southampton to heathrow”

Written on: 05/09/2014 by Jr54york (1 review written)

I booked this company to pick us up from Southampton cruise port, and take us back to Heathrow on Thursday morning. The car arrived early, was smart, clean and spacious, and got us back to our car in just over an hour. I would highly recommend this company, I had the choice to pre-pay, or pay the driver at the end of the trip for the agreed fee. Very professional service, many thanks for finishing our holiday on a good note… Read Full Review

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★★★★★

“Excellent Service”

Written on: 06/08/2014 by Mr.Roper70 (1 review written)

I was quite concerned when ordering a taxi to pick myself and my family up from Heathrow last week. Before our trip, I had spent some time researching the different companies that offered this service. It was surprisingly difficult to find a company that did not have a majority of bad reviews. So I was a bit worried. I however found Simple Airport Transfers, that had very few bad reviews, so I decided to give them a try. I do not regret my choice. The driver was punctual & professional, and the… Read Full Review

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★★★★★

“Excellent, reliable and immaculate car!”

Written on: 31/07/2014 by DeeCaribbean (1 review written)

I found Simple Airport Transfers on the internet and every part of my experience with them has been excellent. I received a reply to my initial enquiry almost immediately which is rare - I've yet to hear back from some companies and I wrote for quotes six weeks ago! Two hours before my journey was to commence I called to delay the pick up time by 45 minutes - not a problem at all! The driver was punctual (5 minutes early in fact), very smartly presented, incredibly helpful with our large… Read Full Review

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★★★★★

“We were waiting at the airport and everything was perfect”

Written on: 08/05/2014 by NoePorter153 (1 review written)

We were waiting at the airport and everything was perfect… Read Full Review

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★★★★★

“Excellent service”

Written on: 08/03/2014 by CarlosGoncalves (1 review written)

I trully recommend this service at least to those who travel to London. I flew from Lisbon to Heathrow and came back to Portugal by Gatwick and Ali our driver was excellent. Fair prices always shown-up on time and waited for the flight with the name at the exit. Always avaliable to help with the luggage and mobile phone acessible. 3 passengers and he shown-up with a 7 seat VW Transporter so plenty of space also. 5 stars! Carlos Gonçalves Lisbon … Read Full Review

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★★★★★

“Excellent Friendly Service”

Written on: 01/03/2014 by Adifoley (1 review written)

We caught our taxi from Heathrow to central LOndon and I would like to thank our driver for the excellent service we received, he was friendly and helpful along the way, pointing out certain tourist sites to visit and helpful tips while we are in London. Very pleased with the service provided. Thank you… Read Full Review

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★★★★★

“Thanks for your excellent service”

Written on: 14/02/2014

I would have no hesitation in using and recommending your company again, a truly professional service of which I would like to express my thanks. … Read Full Review

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★★★★★

“company is far the best”

Written on: 08/01/2014

Hi Thank you, of all the companies offering airport transfers from london city on the internet your company is far the best… Read Full Review

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