written by Leonard399 on 25/06/2015
Website has poor congruency in terms of payment amount! As even though I was viewing the website from Europe and they are based in Europe the costs came up in pounds and even when I tried to change it to Australian dollars the next page again came up in pounds!! Then when I received a recipes for my purchase it gave me my costs in euros - adding to my confusion - then when I looked at my bank account they took out more then the actual conversion!!
As I was not happy I went to cancel the booking however the company retained a €10 'administration fee' which is absolutely ridiculous considering the did not warn of the fee until the cancellation request had gone through and the booking it still not for another 5 days!
Not happy
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