Airport Transfer - Late!

Hoppa.com - www.hoppa.com
★★★★☆
3.7
From 6379 reviews
71.0% of users recommend this

  • Punctuality

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CarleeMcKinney's review of Hoppa.com - www.hoppa.com

“Airport Transfer - Late!”

★★☆☆☆

written by CarleeMcKinney on 23/07/2014

Cheap transfer, quick at airport end but delay on pick up on return journey by unprofessional driver! Confirmed return journey as requested, arrived for return collection 15 minutes before allocated pick up time, however had to wait another 25 minutes for collection which is not pleasant at 06:00 in the morning! Contacted the emergency number provided advised that the driver was 1 minute away, after waiting a further 10 minutes, driver arrived without an apology and a sarcastic comment - not helpful!

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Resorthoppa.com's Comment

Written on: 23/07/2014

Hi,

We are very sorry to hear about your delayed departure service.

Please send an e-mail to our customer services team using the e-mail address on our T&Cs page. Please include details of your complaint and reference number, and we will investigate and do our best to resolve this issue for you.

Once again we apologise for your inconvenience.

Best wishes,
Resorthoppa

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