Excellent on arrival. Late picking up on return

Hoppa.com - www.hoppa.com
★★★★☆
3.7
71.0% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

loggirl's review of Hoppa.com - www.hoppa.com

“Excellent on arrival. Late picking up on return”

★★★☆☆

written by loggirl on 12/07/2014

Exactly as the title says. Good when arriving but then sitting for over 30 mins at an agreed pick up point with luggage and a child at 3am was horrible.

  • Malaga

    Airport

  • Punctuality

  • Easy to find

  • Coach

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

Resorthoppa.com's Response to loggirl's Review

Written on: 14/07/2014

Hi,

We are very sorry to hear about your experience especially when travelling with children, late at night.

We would like to look into how and why this happened and try to resolve the issue for you.

Please contact our customer services team with your details and reference number using the e-mail address on our T&Cs page.

Resorthoppa

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