written by Johnson265 on 24/08/2014
We paid for the meet and greet service. Arrived from Australia after 24 hours travel expecting our driver to be waiting at the assigned pick up point with a sign with our name. This is what our instructions said to expect. The reality was that the driver refused to come inside and with poor English he tried to tell us to "come outside". I made several international phone rate phone calls to the driver and hauled our luggage all over an unfamiliar airport in an attempt to find what the driver called "outside". Eventually we found him, and yes, there was a sign with our name on it which he kept on the dash board. Not very good experience when all you want to do to get to your hotel. We paid for the meet and greet to avoid chasing our driver.
As rated by our community of reviewers
Stevencross's Comment
Written on: 11/09/2014
report them to trading standards its time to stop this company