written by AngelaO'Rourke on 30/06/2019
Thank you for ruining my vietnam family trip by providing poor service and unreliable transportation. Driver without GPS insisted in local language to drop us in the middle of nowhere next to the public grave:) I had to tell him more than 5 times its not the place! Is he serious??!!! It was literally Next to the graves... scary.. Thank god i had my google map.. and driver didnt know how to read the map? What a Real joke? I paid extra even for extra stops.. he didnt even stop... another joke.. 3people got 16-18 seat minivan - I wouldn’t call it as upgrade? Are we serious on this? Rubbish mini van provided and yeah fair enough you stated it but at least u need to provide the same conditions. Even the hotel receptionist told me to complain about the driver and apologised on be half of him as a vietnamese ... 4-5 hours journey took 7 hours and he just dropped us in the road not in front of hotel... thats why hotel owner told me this company does not deserve to serve for tourists.... what a lesson i have learnt! I will do my best to share this experience about your poor business operation and attitude. Shame on you! 135USD.....?!!!! This company knows we cant do anything.. Sleeping bus is much better than this for sure!!
written by ujohn on 04/01/2014
Ich habe den Transfer übers Internet gefunden. Bezahlung über Paypal. Sehr schneller und freundlicher Kontakt. Pünktliche Abholung mit modernem Van. Sichere Fahrt. Kann ich nur weiter empfehlen. Danke, Danke!! LG Uwe
written by HKvisitor on 01/01/2014
Booked online from HK for return transfer between Ho Chi Minh and Muine. Reassuring to get a personal email confirmation rather than automated. Confirmations were sent again close to travel dates. We were 2 adults 2 kids. We had a comfortable van with a/c. Both drivers were on time and drove safely - only the driver on the return trip spoke English, but this was not an issue.The location of the comfort stop on the return to HCM was much better than on the journey to Mui Ne, with cleaner facilities and a big cafe , whereas on the way to MuiNe, the pitstop was at a more run down place. Overall service was great and considerably cheaper than what the hotel had quoted me for a transfer. Will definitely use again.
written by gakukai on 29/12/2013
Easy service to use, timely emails of confirmation. The driver was very conscientious and careful. I would definitely use this service again.
written by on 28/12/2013
On Time,new reliable car,very friendly driver but with no Knowledge of english
written by on 28/12/2013
So nice to be met with a smile and a sign with ur name even though the visa process took forever out taxi driver had to wait. He stopped for us to eat and for us to pick up some beer, helping with the currency exchange. Unfortunately little English was spoken so a tour was out, and the 5 hours turned into 7....not his fault the roads are shocking! We arrived to a dark guesthouse and rain and kind of felt dumped on the street.....but hey we made it!!!
written by Bo72 on 26/12/2013
Driver was there at the arrivals hall, very friendly . Drove very safely stopping when asked for a comfort break & to pick up some food. Great service.
written by Stamekma on 23/12/2013
Alles Super, jederzeit wieder, unbedingt und ohne Bedenken buchen! Martin
written by Beckymc on 16/12/2013
We had a different driver each way both of which drove very carefully and we felt like we were in safe hands. Scheduled comfort breaks enroute with good food options and clean toilets provided. Would certainly book again if i was to re visit in the future. We had to change our flights at the last minute and we had no trouble contacting them and rescheduling our taxi pick up despite it being altered to 02:00!
written by on 15/12/2013
Titel sagt alles - wir haben das Taxi übers Internet gebucht, gleich darauf Bestätigungen erhalten. Der Fahrer war pünktlich, freundlich, Fahrstil angenehm. Kanns jedem empfehlen, der bequem reisen möchte!
written by StefanieSF on 04/12/2013
Christina with Kitesurf Nam was very helpful and responsive in setting up my airport ride from Mui Ne to HCMC. She made sure I left early enough to make my connection and helped right away when my flight plan changed slightly. And the driver was excellent! Everything worked perfectly.
written by Demet on 13/11/2013
Wir haben diesen Transfer Service übers Internet gebucht. Alles lief reibungslos, und trotz kurzfristiger Änderung unserer Reisepläne und späterer Ankunft wartete der Fahrer mit einem Schild, auf dem unsere Namen standen, vor dem Flughafen auf uns! Die Fahrt empfanden wir als sehr sehr sicher! Der Fahrer sprach sehr wenig englisch, aber das soll keine Kritik von uns darstellen, sondern ist lediglich eine Feststellung. Man muss sich klar sein, dass man in Vietnam ist. Und andere Taxifahrer in anderen Ländern sprechen auch nicht mehr als ihre Muttersprache. Die Fahrt hat ca 4einhalb Stunden gedauert was wir mit Sicherheit auch der Tages- bzw Nachtzeit zu verdanken hatten. Man sollte sich auch auf eine unter Umständen längere Fahrtzeit einstellen, da der Verkehr und die vietnamesischen Verkehrsregeln keine schnelle Fahrweise erlauben. Das Auto war geräumig und komfortabel mit Klimaanlage. Für jeden von uns stand eine kleine Flasche Wasser bereit. Während der Fahrt haben wir einmal zum Essen angehalten. Wir empfehlen diesen Transfer Service uneingeschränkt weiter und werden die Rückfahrt auch wieder hier buchen!
written by on 12/11/2013
The booking was easy and comfortable. You get an answer by e-mail with the details. The driver was on time. The journey was OK with one stop as announced. The car had enough space for our baggage. Because of the traffic the Transfer from Saigon to Mui Ne lasts nearly 5 hours including a stop of 30 minutes. The only negative point was the easy seats in the car with less legroom. But that's OK because there is a lot to see during the journey. I can recommend the taxi.
written by on 31/10/2013
seeing your name on exiting Saigon airport after enduring visa on landing is worth at least half the price of the transfer. neither driver spoke English though which was a shame as I had a thousand questions. The return driver was friendlier than the arrival driver who was a bit brusque. The return driver made several interesting comfort stops and I am glad I like Vietnamese coffee, coconuts and pho, otherwise it would of been a hungry trip. I took the return trip one day early as I did not want to stress over arrival time and the one night in Saigon was most interesting.
written by on 29/10/2013
We booked a taxi service from Ho Chi Minh to Mui Ne with Kitesurf, the taxi was prompt, however we had requested a car seat which they didn't have on arrival. I was initially quite angry at this as I was worried about my daughters safety and I had only gone with this company as they stated they provided car seats. The driver was lovely but didn't really understand what the problem was as he spoke minimal English, but he went out of his way to find out what the problem was. He called someone on the phone who spoke some English and the driver diverted and picked up a portable car seat,it wasn't the best but it did the job and put my mind to rest. We decided to go through a different company on the way back(can't remember what it was called) but wierdly the same car turned up with a different driver. So I am assuming many of the local transport business' use this taxi firm. This time there was a nice sturdy car seat, the car was comfortable and the drivers were friendly and reliable. I was just disappointed that initially there was no car seat.
written by Migofra on 13/10/2013
Sehr freundlicher Taxifahrer, auch nach einer Stunde Wartezeit (Flug verspätung) war der Fahrer freundlich und hilfsbereit. Die lange Fahrt war sehr kurzweilig, dank des Fahrers der uns zwei Spielfilme aufgelegt hat. Das Buchen ging alles einfach und reibungslos, da haben wir gleich auch die Rückreise hier gebucht. Sehr, sehr empfehlenswert, wer hier nicht Bucht ist selber schuld.
written by on 20/08/2013
We booked the taxi from the Saigon International Airport to our resort in Mu Nei. We could see our name cards holding by the driver right in front of the arrival gate in the airport. The taxi was spacious and comfortable. More surprisingly, during the five hours ride, the driver didn't turn on music or even use the phone. We all had a very good rest on the taxi although with a long travel time and flight in a day. We then immediately booked the return ride back to Ho Chi Minh City and prompt reply was received by the office.
written by EMayer on 04/07/2013
Wir haben den Service ein paar Tage zuvor easy über das Internet gebucht und wie bestätigt hat uns der Fahrer mit einem Namensschild abgeholt und nach Mui Ne gefahren. Der Fahrer ist gut und sicher gefahren und hat an einer netten Raststätte angehalten wo wir uns Verpflegen konnten. Leider hat der Fahrer nur ein paar Worte englisch gesprochen aber wie viele Taxi-Fahrer zuhause sprechen vietnamesisch :-). Auch das Retour-Taxi hat super geklappt und wir empfehlen diese Taxi-Service auf jedenfall weiter!
written by IanJACraig on 25/06/2013
We were met on our arrival from South Korea just as advised with the driver showing our name on a card. He was very helpful and quickly had us in the car and out of the airport, no mean achievement as the queues to pay the airport fee were somewhat chaotic. We then had a slow but fascinating journey out of Saigon with lots to see and enjoy on the journey. Once out onto the main roads the driver drove at a good speed for the road conditions and explained about the speed limits and speed traps. We had a pleasant stop about half way through our journey to stretch our legs and have our fist taste of Vietnamese hospitality. The overall time take on the journey was slightly greater than expected but it was much more comfortable than in a coach and more relaxing than being in the company of some of the other speedy drivers we encountered on the way.
written by Bunyip on 13/06/2013
A truly excellent service rpovided for booking taxis from Ho Chi Min to Mui Ne and Mui Ne to Nha Trang. The advisor was very helpful and efficient and proved to be a good source of ideas for Mui Ne too. World class service!
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Kitesurfnam's Comment
Written on: 01/11/2013
We are really sorry for that and thanks a lot for your feedback so we can make sure for the future it does not happen again!
KitesurfNam Team