No communication. Long wait

★★★★☆
3.8 / 5
73.6% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

MathewHenderson407's review of Holiday Taxis - www.holidaytaxis.com

★★★☆☆

“No communication. Long wait”

Written on: 13/09/2017 by MathewHenderson407 (1 review written)

I have always used Holiday taxis and never had an issue until now. We waited 2.5 hours in the sun for the coach. Driver arrived, very rude and said he needed a break. Arrived back 20 minutes later.
On leaving arrivals there are no signs, no staff and overall very confusing.
Pick up took 5 calls to arrange.
Poor service, poor communication and one staff member told me a blatant lie that coach would be 30 minutes.

  • Barcelona

    Airport

  • Punctuality

  • Easy to find

  • Coach

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

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