written by PierceGlover on 25/07/2017
When we initially arrived in cancun we came through arrivals to find a gentleman holding a board without name on , we approached him and he directed us through the car park , we then had a 30 minute wait for our taxi in which time the coach transfer had already left ! Hot and bothered and very tired it was a disappointing start to our holiday. We got over the experience very quickly and had an awesome 2 weeks holiday , our rep called holiday taxis 36 hours before our return journey to confirm our pick up time , the transfer was then 45 minutes late arriving after several calls to chase again the coach transfer arrived back at the airport before us ! I feel the extra we paid was a complete waste of money and would not book this again
As rated by our community of reviewers