Efficient comfortable reliable service

Holiday Taxis - www.holidaytaxis.com
★★★★☆
3.9
From 7036 reviews
76.0% of users recommend this

  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

494Dawson's review of Holiday Taxis - www.holidaytaxis.com

“Efficient comfortable reliable service”

★★★★☆

written by 494Dawson on 04/04/2016

Taxi driver waited for us although plane was delayed for over an hour. Had a problem trying to ring the company to alert them to this as we were on the plane on the tarmac at the time of the delay and couldn't get a good signal so we were very grateful for her waiting for us. Ride was comfortable but the driver was trying to catch up time not unnaturally and drove rather too close to cars in front for our taste! Return trip to the airport was excellent - driver arrived in good time and was helpful with luggage etc.

  • Rome

    Airport

  • Punctuality

  • Easy to find

  • Car

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

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Holidaytaxis's Comment

Written on: 04/04/2016

Good Day,

Thank you for your comments.

It is always appreciated when customers have taken the time to leave us their valued feedback. As you experienced some difficulties, I would like to review your comments in more detail and take this up with our local Supplier. Could I ask you to please supply your reference number? Please send an email detailing all the issues in full to the Customer Service Department marked for the attention of Kirsty Mountain.

Kind Regards

Kirsty

Customer Services Team

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