DO NOT BOOK WITH HOLIDAY TAXIS

Holiday Taxis - www.holidaytaxis.com
★★★★☆
3.9
76.0% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

truthteller123's review of Holiday Taxis - www.holidaytaxis.com

“DO NOT BOOK WITH HOLIDAY TAXIS”

★☆☆☆☆

written by truthteller123 on 19/11/2013

After booking a single shuttle service from my hotel to the airport in Rome, I was supposed to receive a text message to confirm my booking. Received no text message, when I called the emergency line they were very rude and short and barely answered my questions. I waited outside my hotel for 40 mins before having to pay 50euros for a taxi service since the shuttle service did not turn up. I have been going back and forth with Holiday taxis to claim a refund and they are having the cheek to call me a liar and refusing to give me a refund. Not worth the money, I would rather spend a bit more on a more reliable company!!!!!

  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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