City Airport Taxis - www.city-airport-taxis.com Reviews

★★★★☆
4.4 / 5
83.1% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Group trip to Antwerp”

Written on: 15/05/2013 by Davidah60

May I take this opportunity to Thank you and your staff for the service that you gave to us on our recent visit to Antwerp. Your staff were friendly and polite, and the pick up and drop off was as to the arranged schedule. I will be recommending your Company to friends and Family, I will also be leaving positive feedback on any relevant websites. Once again thank you so much from us all. (read more)

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★★★★★

“Fantastic”

Written on: 09/05/2013

I just would like to give some credit for your service. Everything work out perfect. I am impressed and I will recommend you to my friends. Thank you for everything. (read more)

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★★★★★

“milan taxi review ”

Written on: 05/05/2013 by deric.ml

Taking a taxi from the airport is not always a good experience and it can be costly. For this reason we prefer to book a taxi online in advance. After searching online city airport taxis came up in the results. The booking process is clear and simple and you can also pay to the driver which i actually prefer. After arriving at the airport and collecting our luggage, we were met by a smartly dressed driver who was holding a paper with my name. He offered to take our luggage and escorted us... (read more)

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★★★★★

“airport transfer in London”

Written on: 29/04/2013

We booked a transfer online with city airport taxi for Transfer from London Gatwick Airport and the whole service was great. We didn't have to worry about anything. We will book again with City Airport Taxi next time. (read more)

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★★★★★

“excellent service ”

Written on: 29/04/2013 by orlovaier

the service was just as described on the website. no problems at all and Jose was an excellent driver. we recommend city airport taxis service in Faro to anyone looking for a good value for money. (read more)

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★★★★★

“One of the best taxi company so far”

Written on: 24/04/2013

Hello Travellers. I have been using this company for a while. I can freely say, that these guys are so professional and friendly that you don't need anything else when you travel. They are always right on time so as the taxi drivers are so friendly, you wished to go all around the country with them. :) I have been booking them for a while now and I can recommend it to anyone. The trip to Berlin and London was unforgeable journey. City Airport Taxi are simply the BEST! Thank you so much... (read more)

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★★★★★

“Perfect!!”

Written on: 17/04/2013

This is the perfect way to start youre vacation i Rome! And the perfect way to end it! They are on time, friendly and helpful! I really can recomand this company.. (read more)

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★★★★★

“Fantastic Service ”

Written on: 03/04/2013

I've used the City Airport Taxis transfer in Zurich last weekend from St Moritz to the airport, and I have to say the service was second to none. The driver was very friendly and the car was immaculate. Would use again. (read more)

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★★★★★

“Transfer from Malaga airport”

Written on: 11/03/2013 by peterreil

I reserved a taxi Transfer from Malaga airport to Puerto banus with 2 Spain transfers, they advertised affordable prices with luxury cars, fully licensed so I decided to book, the web site wasn't finished so I sent them a mail and to my surprise the guy at the office was really good his English was immaculate, the booking confirmation came through immediately with all the numbers including an emergency number as well as a UK land line number in case I had any doubts. When i landed at Malaga... (read more)

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★★★★★

“Airport Transfers Zagreb & Dubrovnik”

Written on: 31/01/2013

I arranged for airport transfers in Zagreb and Dubrovnik in Sept 2012. In Zagreb the driver was waiting outside of baggage claim as arranged. Friendly, nice driver and clean Mercedes car. Driver talked about the city and pointed out interesting sites as we traveled to the hotel and I paid him the quoted fare plus tip. For Dubrovnik, I found other transportation and I canceled the reservation with no problems. However, a local tour director said that the rate from the hotel to the... (read more)

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★★★★★

“Great airport transfers in Paris”

Written on: 16/01/2013 by Evro

My wife and I just came back from our holiday in Paris, and we just wanted to thank you for making our trip from and to the airport a marvelous and seamless experience. Compliment to the drivers that were so professional and courteous. Excellent! Thanks again for making our holiday perfect! (read more)

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★★★★★

“Ski Transfer to St Moritz”

Written on: 16/01/2013

The weather was extreme. We were so pleased we didn't rent a car for this trip as we would never have arrived to St Moritz. Our driver Maurice was excellent. He was the very experienced in driving in the snow and we felt safe. I would definitely recommend easy airport taxis service/ (read more)

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★★★★★

“Transfer from Ortisei to Milan Malpensa”

Written on: 10/01/2013 by mpringle

Thank you for arranging our transfer from Ortisei to Milan Malpensa airport. Stephano our driver turned up on time, he was very courteous and most helpful. Stephano is one of the safest drivers that I have had the pleasure of meeting. I work in an industry where safety is a number one priority and I could see the safety attributes in Stephano's driving. I have no hesitation in using your services again in future or recommending the service to my friends and colleagues. Thank you very very... (read more)

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★★★★★

“Rome Fiumicino airport transfers”

Written on: 08/01/2013 by Magic2012 (1 review written)

despite our flight was delayed by 90 minutes at the arrivals hall at the airport we were greeted by the local representative of easyairporttaxis.com and promptly helped with our luggages,get the car and drove us at our hotel. Coming back we were collected on time and arrived safely at the airport. All in all a very smooth & efficient service. The car was a brand new Mercedes E Class (read more)

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★★★★★

“Zurich To Davos”

Written on: 05/01/2013

Having rented a car for this trip last year and got stuck more than once, we have decided to book a transfer this year. We booked online with easy airport taxis. The driver was very nice and has been driving in the mountains for over 20 years. The car was a 4x4 minivan with leather seats and proper winter gear. The trip was very pleasurable and the service fromstart to finish was second to none. Wanted to share my experience and recommend easy airport taxis to anyone travelling from Zurich... (read more)

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★☆☆☆☆

“Awful awful awful!!! Avoid!”

Written on: 02/01/2013

Booked over a month in advance for a ski transfer from Geneva airport to Peisey Nancroix. I should of cancelled the return but thought my first experience was a one off! How wrong was I! I arrived in Geneva an hour late as my flight was delayed, they say they monitor flights but I called ahead whilst I was delayed in London as I was travelling alone and didn't want to be stranded at that hour of night. They assured me the driver would be there waiting for me. He wasn't! He was 45mins late! I... (read more)

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★★★★★

“Great Service from Rome to civitavecchia cruise port”

Written on: 24/12/2012 by Markhenry (1 review written)

i booked the transfer trough internet for 7 friends and I... we got also lot of bags,the price was really convenient for a transfer in a private minibus. accordingly the driver was at our hotel at the scheduled time(to be honest he arrived 15 minutes earlier-good!)he put all our bags in the trunk and drova us quickly and safe right at the bottom of the ship. really good service,i booked also the transfer from cruise port to fiumicino airport and...i'm really satisfied this is a really good... (read more)

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★★★★★

“service as described”

Written on: 11/12/2012 by maria000

After searching for a private bus transfer from Munich airport for a very long time I came across easyairporttaxis.com The price way very competitive and our emails were answered promptly and professionally so we decided to book. The terms were very clear and we had to make changes to the date and time of the transfer for which we were not charged. On arrival in Munich the driver was waiting at the arrivals with a sign. The bus was in good condition and we had a pleasant trip. I congratulate... (read more)

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★☆☆☆☆

“Terrible service in Vienna. ”

Written on: 09/12/2012

I booked a transfer for myself and my wife in Vienna from the train station to our hotel, a journey of only about 15 minutes. They got us to the hotel, so they did that right, but here's what they did WRONG: 1) The driver was late, by about 20 mins or more, they rang me just as we arrived at the train station to confirm if the transfer was FROM the airport or TO the airport..... The booking I made was from the train station and my confirmation email quite clearly said from the train... (read more)

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★★★★★

“excellent transfer in Zurich”

Written on: 05/12/2012

I used Easy Airport Taxi services (as did my friends) for an airport transfer in Zurich. We were both very pleased with the transfer which was seamless! We highly recommend Easy Airport Taxi to everybody we know. (read more)

Manojladdha's Comment

Written on: 07/12/2012

I used easy Airport taxi service and was extremely dissatisfied customer. I travelled from Toronto to Belgium and at Brussels airport needed the taxi service. I had booked through internet. My flight got delayed by 30 mins and the driver didnt wait for me and left. Then easytaxi service charged me for the whole fare and informed me as " No show" Customer. I will never recommend to any of my friends.

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★☆☆☆☆

“Ljubljana Taxi”

Written on: 25/11/2012

No taxi waiting on my arrival at Ljubljana Airport. Waited 25 mins after booked time then contacted UK on the Emergency Number. Advised they would check and call back. After another 15 mins I had received no call, I had to ring again at my expense. Told a taxi was on it's way but they couldn't confirm arrival time. the old "Held up in traffic" excuse used. Cancelled the taxi and also the booked return journey. (read more)

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★★★★★

“munich airport transfer”

Written on: 09/11/2012

everything went well. driver was waiting for us when we arrived. the vehicle was in excellent condition and we didn't have problem with the return transfer as well. all in all a good service. recommended. (read more)

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★★★★★

“5 star airport transfer”

Written on: 08/11/2012

I was recently on vacation in Florence and used Easy Airport Taxis to get to the hotel, which was located about an hour driving from the airport. I usually rent a car but since I didn’t plan on driving this time I searched for airport transfer companies online. I decided to book with Easy Airport taxis because the price was the lowest I could find and the car advertised was a Mercedes. On arrival the driver was waiting for me at the airport. He was smartly dressed and spoke pretty good... (read more)

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★★★★★

“super taxi”

Written on: 08/11/2012

We were really impressed with our recent transfers with Easy Airport Transfers. No trouble arranging the transfers over the Internet.On arrival the driver was there with my name on a board. He led us to his car and drove us directly to our villa. Although he had limited English, he tried to communicate and pointed out the landmarks on the way. For our return journey a week later he was half an hour early. He drove us effortlessly back to the airport. The car was clean, spaceous and brand... (read more)

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★☆☆☆☆

“Charged for nothing ”

Written on: 05/11/2012 by TatianaL (1 review written)

I ordered a taxi at easy airport taxi to meet me at the schiphol airport in Amsterdam. We came to the red and white object,I.e. the meeting point as instructed in the confirmation email. We waited for 30 minutes for a driver but he didnt show. I dialed the emergency number but there was no connection. Finally, we used one of the official taxi services. Today, after three weeks I was charged 48 euro for no service. I just don't know what to do in this situation, the company will surely find... (read more)

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★★★★★

“Excellent Service”

Written on: 04/11/2012

We booked with Easy airport taxis online the day before or arrival to Paris. The booking process was simple enough and we received a confirmation email. The driver was at the airport waiting for us with a sign showing my name. He was friendly, polite and helpful. On return we were met by a different driver who was waiting at the reception for us took our bags to the car. I was very impressed with the service and would definitely book again. (read more)

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★★★★★

“recommended taxi ”

Written on: 25/10/2012

Our driver was waiting when we arrived,introduced himself as Daniel and even took my case for me! Lots of useful information about restaurants etc in the resort we were staying, and even taught us some basic Spanish. Would definitely use them again. (read more)

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★★★★★

“Easy airport taxi - Krakow”

Written on: 25/10/2012 by AnicaB

I booked a taxi on Easy airport Taxis website from Galaxy Hotel in Krakow to Krakow airport and the car arrived on time as booked. The driver spoke English and was very kind. Very nice clean vehicle. From start to finish 10/10. Happy to reccomend the service in Krakow. (read more)

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★★★★★

“Rome Airport Taxi”

Written on: 24/10/2012

Everything went well. The car was clean and comfy, the driver was well dressed and courteous. I recommend Easy Airport Taxi service. (read more)

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★★★★★

“FROM MILAN BOSCOLO HOTEL TO VENICE CRUISE TERMINAL ”

Written on: 21/10/2012 by alvinng (1 review written)

We are a group of six (3 Couples)from Singapore. We flew in to Milan and were greeted at Airport by Easyairporttaxi. The driver was there promptly and we met her at the gate.wo Although the traffic got heavy by lunch time, she navigated to our hotel with ease. We learnt her name , Sara and told her, we have also booked for overland trip to Venice Cruise terminal and wish for her to bring us. Fortunately for us, she was assigned to fetch us two days later. Sara came early and waited for us.... (read more)

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★☆☆☆☆

“Taxi Dropped me 100 M away from the door & charged me...”

Written on: 21/10/2012

When I got of the plane to the arrivals hall the Driver was there waiting. Then when I got to the Taxi I tried to give him the money as I selected pay the Driver. He just said "no Euros no Euros". When he dropped me it was 10:30 at night and he dropped me 100 Meters away from the door. So I had to find it on my own! Later that night the taxi driver returned to the building ringing all the door bells. Then two days after a woman from the office came to the apartment to pick up the money... (read more)

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★★★★★

“Rome airport pick up”

Written on: 11/10/2012 by DaniloR

The pick up was as described on the website. We recommend Easy Airport Taxis. (read more)

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★★★★★

“Perfect!”

Written on: 09/10/2012

We used Easy Airport Taxi in Paris last week. The booking process was simple, easy to understand website. The driver was at airport on time and with a smile. The car was not the latest model but clean and comfortable. The price is reasonable and we will definitely book again in future. (read more)

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★★★★★

“BARCELONA AIRPORT MINIBUS TRANSFER”

Written on: 08/10/2012 by AntonioBurro

I have booked a transfer from Barcelona airport for my family and I must admit to full satisfaction for the quality. Family members were 7 and they enjoyed the transfers with an excellent driver and a very comfortable mini-bus. I would certainly recommend your services for someone who wants to travel without having to worry about transfer from/back airport. (read more)

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★★★★★

“Fantastic service”

Written on: 08/10/2012

We were greeted at the airport and efficiently escorted to a spotlessly clean Mercedes van.A week later we were picked up at our hotel promptly and delivered to our next hotel 2 hours Away.We thought it was an excellent experience and are using them again next week to pick us up and drop us back to Milan.We made our bookings from overseas and are suitably impressed and would definitely recommend their service. (read more)

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★★★★★

“easyairporttaxi.com review”

Written on: 07/10/2012

We booked with easyairporttaxis.com online 2 weeks before our arrival to Rome. The customer service we received during our booking was excellent. The driver was waiting with my name at the airport, he took our cases to a brand new Mercedes and the journey could not have been more comfortable. On return the driver was a bit late but he made up for it by being extra nice. (read more)

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★☆☆☆☆

“Ripped off by Easyairporttaxis... ”

Written on: 04/10/2012

Due to relatively good reviews on this site, we reserved a van from Vienna airport to a hotel in the city. A BIG MISTAKE! They give away your credit card information to local taxi companies, and they can do whatever they want with it. Easyariporttaxis.com refuses to refund unauthorized charges and they do not stand behind their cancellation/change policies they clearly state on their Website. I always check cancellation policies carefully when I plan a trip since we have a small child and,... (read more)

Kaninchen22's Comment

Written on: 08/10/2012

To be fair, easyairporttaxis has now responded to my email, promissing a refund. I will post again when I actually receive it.

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Kaninchen22's Comment

Written on: 25/10/2012

It took a while, but Easyairporttaxis just sent me a refund in full.

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★★★★★

“Good service, reasonably priced ”

Written on: 02/10/2012

We used Easy Airport Taxi both from and to Paris CDG airport and the drivers were very efficient and the vehicles were clean and tidy. It was one of the cheapest offers we could find online and it did not disappoint. I would have no hesitation in recommending this service to others. (read more)

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★★★★★

“Good service, friendly driver ”

Written on: 28/09/2012

I booked a transfer with Easy Airport Taxi for my parents coming to London. I was worried because they don't speak English but the driver was very helpful allowing them to use his phone to contact me. The customer service they received was second to none. I will use again and recommend to others. (read more)

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★★★★★

“Easy Taxi”

Written on: 25/09/2012 by DaveMarin

Just as the name suggest, our transfers were easy and without any problems. We were impressed by the quality of the cars and the low prices. Highly recommended. (read more)

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★★★★★

“Excellent service”

Written on: 10/09/2012 by Dave246

Used easy airport taxi in Rome Sept 2012 to and from the airport. Brilliant service; waiting at the airport for us, driver could speak some english and was very friendly. On return driver arrived 10 minutes early, so definately no reliability issues whcih can be a worry when not a package deal abroad. This driver was also excellent and dropped us off and explained exactly where to go in the terminal. Very professional and faultless! Dave and Di Cumbria (read more)

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★★★★★

“Highly Recommended”

Written on: 09/09/2012 by MarinaKomsija

I used Easy Airport Taxis services in Milan on 2 trips and the service was outstanding. The car and the driver were perfect. I highly recommend the service and will use again. (read more)

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★★★★★

“easy booking service, low cost, highly reccomended ”

Written on: 05/09/2012 by marianne_zigfrid

My initial internet enquiry was dealt with quickly and efficiently, the paperwork was clear and precise, the driver was very punctual on the day, the car was clean and luxurious and, last but not least, the cost was significantly less than the travel agent and hotel concierge quoted for the same service. All in all I was most impressed with every aspect of the transfer and will have no hesitation in recommending you to others. (read more)

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★★★★★

“clean comfortable and on time”

Written on: 05/09/2012

Used easyairport taxis from rome fco airport to civitavecchia port. driver was there waiting for us on arrival smooth journey to the ship (about 45 mins) and waiting for us for the return journey back to the airport, lovely clean comfortable vehicle and lovely helpful driver, thanks for a stress free transfer would use again thankyou (read more)

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★★★★★

“Naples Airport transfer”

Written on: 05/09/2012 by martin-365

We recently used your services to travel from Naples airport to Sorrento. We were met on time at the airport and the driver was most courteous and professional. We were so impressed with this that we used the service to return from Sorrento to Naples city. Another outstanding experience. We will definately recommend your services to our travelling friends (read more)

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★☆☆☆☆

“taxi 30 min late”

Written on: 29/08/2012 by traveller9

I ordered a taxi from Amsterdam centre to Amserdam Schiphol Airport. The taxi came 30 min late. I had to call 3 times the emergency number to remind that we were going to miss our flight! The situation was very stressful and inconvenient. I will not use this service anymore. (read more)

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★☆☆☆☆

“Easy Taxi partner in Portugal (Lisbon) didn't turn up!...”

Written on: 10/08/2012

I booked a mini van via the Easy Taxi website to take us from Cascais to Lisbon airport this morning. I was travelling with my husband, mother and two small children. I didn't have a car seat for the toddler. We found ourselves in a most stressful situation when the car simply didn't show up. I called the emergency number provided by Easy Taxis and was told that the car was not going to come to us as it had been involved in a small accident. This sounded totally unconvincing but even if this... (read more)

Privateryders's Comment

Written on: 14/08/2012

Dear Madam
we apologize for the inconvenient we may have caused in any way but this is not totally true we have tried to contact you to a cell phone that you provide to us with no response for several attempts,when you contacted us we have explained the driver have a small accident on is way to pick you up and we have offered you another car to take you back in 20 minutes (time distance from Lisbon to cascais) alternative that you have discard informing us that "no problem please cancel my reservation because i will call a regular taxi to take me back to Lisbon thank you for your assistance" this were your words to us by the phone.
due to this words we have canceled the second car.
we have provided you an alternative that you didn't take Madam.
kind regards

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Julianab's Comment

Written on: 14/08/2012

Dear Sir/Madam,

The facts were:

- I booked a mini van for 5 passengers and needed a car seat for my toddler.

- The mini van was scheduled to arrive at 8.45am

- The mini van failed to arrive and I did not receive a phone call from your offices despite having given my phone number

- I phoned the emergency number provided by the agent at 8.50am, as I realised something was wrong

- I spoke to a man who said he was going to find out what the problem was and phone me back

- He phoned me back and said the car had been involved in a small accident and offered to send a replacement. However, I would have to wait for another 20 minutes. This was not an appropriate solution as I was about to catch a flight.

- I refused the offer, said thank you (as I am generally a polite person) and said I was going to find another taxi.

The biggest problem I had with your company, and hence the negative review, was take you were UNRELIABLE. The company did not contact me to let me know there was a problem (as you report you have), and I only found out because I rang you. I am sure you appreciate being late for the airport is a stressful situation, especially when you have two small children with you. I would not have given you this review if you had let me know (early) that there was a problem. This was poor customer service at a time when good customer service is crucial.

I was able to find another taxi quickly, however my toddler had to travel without a car seat as it is difficult to find taxis with car seats readily available in Portugal. I was also lucky as I speak the local language, and found the locals very helpful, so someone offered to ring a local taxi company for us. There weren't any taxis readily available where we were staying.

We had a wonderful time in Cascais. I highly recommend it as a place to travel with small children. I could have done without the hassle in the end, and would not like others to go through the same. Hence I felt that it was important to write this review. Mini van with child seat not turning up as expected is bad but acceptable with a good excuse and some advance warning. Not turning up and not letting the customer know in advance that there are problems is not. This is the only reason why I would not recommend your services to others.

Regards

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★★★★☆

“Service good but do not book the same taxis directly”

Written on: 28/07/2012 by HRA-47 (1 review written)

Taxi was waiting for us at Lisbon airport and drove us to our destination with no problem. Car in quite bad condition but might be due to local standards. However, Easy airport taxi company's job well done. In our destination, we asked the same taxi to drive us back for our return flight. We agreed "normal taxi fare" as we booked directly, but they charged us the same price. Not fault of easy airport taxi services, but if you book in Lisboa write a note that you do not want company... (read more)

Guest's Response to HRA-47's Review

Written on: 06/08/2012

Hello this is a one in a million comment from a costumer that just expect discounts for all.
We have provide our service on time no delays,driver provide the best drive offer some site-seeing along the way offer directions of places to visit,info about local restaurants,etc.
All our vehicles are in very good conditions,A/c system,clean,and reliable.
For the return same service was provided.
Best regards,Privatryders

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★★★★★

“Excellent reliable service”

Written on: 10/06/2012

We booked a transfer from Brussels International Airport to our hotel in Bruges. Two drivers were waiting for us despite our flight being delayed. They greeted us politely and helped us to their vehicles with our luggage, before taking us directly to our hotel. We were so impressed we asked them to do our return transfer. Not only did the same two drivers return for us, they were waiting for us upon our return to the hotel after our last minute sightseeing - excellent friendly service,... (read more)

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★★★★★

“Excellent Service, Highly recommended.”

Written on: 17/05/2012

We arrived in Amsterdam and the driver was waiting for us at the meeting point. The car was a brand new Mercedes with leather seats and the driver was very friendly. We paid 48 euros and it was money well spent. We highly recommend the easy airport taxis service. (read more)

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