Written on: 10/08/2012
I booked a mini van via the Easy Taxi website to take us from Cascais to Lisbon airport this morning. I was travelling with my husband, mother and two small children. I didn't have a car seat for the toddler. We found ourselves in a most stressful situation when the car simply didn't show up. I called the emergency number provided by Easy Taxis and was told that the car was not going to come to us as it had been involved in a small accident. This sounded totally unconvincing but even if this was true, the company failed to contact me to let me know. I only found out they were not coming because I phoned them. They didn't offer a solution and we had major problems getting to the airport. I would keep away from this company when in Portugal. I will never use them again!
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