written by BigAl922 on 21/08/2020
We had our flight to Corfu cancelled on August 18th 2020. We were due to fly out on Sept 3rd. I sent THREE emails to the offices asking for either a refund or voucher to use on future trips. I have had no reply's to these email's, although they say they will endeavour to reply ASAP. I've been using this company for 8 years now. I won't be using them in the future, if no one can be bothered to reply. AIRPORT TRANSFERS, your loss not mine.
written by BigAl922 on 02/10/2018
Been using this company for years now but this time was the worst ever. It took over 2 hours to go to Kassiopi, normally 1hour 10 mins, but this time we went to Sidari & Roda. The return was nearly as bad. We had to walk half a mile to the village square for a 07-10 pick up having asked for a pick up outside the apartments but, were refused only for the coach to pass them. I don't know if we'll use this company again.
written by on 29/01/2018
We were met at our meeting point at the airport promptly which was perfect start to our holiday and gave us our welcome package. The driver was very friendly and chatty, informed us about the island and it's historical sites and best places of interest to us. As we travelled to our villa we passed through beautiful scenery, thanks to the driver taking a route to show us a few tourist hot spots and advising us were to go. He got us safely to our villa and if we had any issues or wish to go on any trips to call the number for assistance within the time stated. We were a little unsure about our inbound pickup time and read all the info on our vouchers, still unsure I decided to email them the day before. So glad I did, I got a reply within 10mins this was so reassuring and helpful. We were then able to relax and enjoy the last day with knowing all was ok. The driver turned up within the time we were given, arrived safely and quickly at the airport, the driver again very pleasant and helpful with our bags and information about the island. Thank you for the 5* service airporttransfers .
written by jacquih1973 on 10/01/2018
very efficient and reliable. Easy booking online and very straght forward. Great value for money, cheapest out of them all. Highly experienced and pleasant drivers.Will definitely use again and again.
written by Renter2014 on 06/01/2018
On 1.1.2018 I booked a taxi for Fuerteventura in February, and received a message saying 'If you do not receive a booking confirmation email from us within 48 hours, you must let us know as failure to do so may lead to missed emails about your booking which we cannot be held responsible for'. I did not receive a booking confirmation email, so after 48 hours I used Airport Transfers' messaging system to ask for assistance, and received the reply 'Your message has been sent, someone will respond shortly'. After 3 more days there was still nothing from Airport Transfers - the only thing that had happened was that they had taken the money from my bank account. Finally I phoned them, and after queuing for 35 minutes I spoke to someone, who told me the company has been moving offices. This has been my worst-ever experience of booking anything online.
written by MrsWoo72 on 03/01/2018
Easy to use. Booked online. Confirmed by phone. No problems despite being picked up at a private villa rather than a hotel. Much quicker than getting the shuttle bus and easier than taxi and much cheaper than hiring a car. What's not to like?!
written by sniff on 17/12/2017
The company responds to email queries within a day or so of a query. The prices are good and ccmpare to other companies but not a bargain. We chose the basic offering and for 2 people it was £11. The website is easy to use and the booking process is very good. However, the pickup from Tenerife airport was a bit of a farce. Told a bus was waiting for us but sent to wrong bus stop number and only corrected when I went back to the airport office to query it. For some reason the coach driver wasn't happy during the whole loading process and constantly slamming his paperwork down on his seat, muttering to himself and waving his hands about. We waited an hour to load everyone and then an hour to go the few miles to Los Cristianos having made a number of dropoffs. The return from Los Cristianos included 5 other pickups and took 90 mins from our pickup before we arrived at the airport (thats TFS not TFN). Honest. The driver was a cheerful person and I felt sorry those poor souls who were already on the bus before we boarded. In January we have booked with HOPPA who we have previously used and who tend to use a different transport company at the airport. Lets hope for better things.
written by JordynReilly on 14/12/2017
The only criticism I have is that outbound I did not get the speedy shuttle that I requested and had to make do with a coach that called everywhere. I requested the speedy shuttle for a reason namely that I am disabled. However apart from this no complaints regarding the service I received
written by Lagden on 07/12/2017
Would definitely use these again friendly no fuss service
written by Michaeljm1974 on 07/12/2017
Airport to hotel and vice versa,prompt pick ups I'd definitely use these again
written by MarleyBrady on 07/12/2017
Profesjonal, helpdesk, resolving problem with pick up to the Airport.
written by wbWatson227 on 07/12/2017
i feel that airport transfers are very good value for money have always found that all the staff and the driver has been very helpful
written by ReeceParks on 06/12/2017
Easy to book Staff ready for us at the airport Return arrangements sent to hotel Bus was speedy and did not call at all hotels
written by Cazzy666 on 05/12/2017
Very good service easy to find and very cheap would use again
written by gclwalker on 05/12/2017
The desk at the airport easy to find staff very helpful, transfer went without a hitch driver kept you informed what was happening. Return journey time notified via hotel & pick up was prompt
written by ianandtraceyownsworth on 04/12/2017
polite drivers lovely clean cars prompt and on time all that you need from a transfer service.
written by LindseyDaugherty278 on 04/12/2017
Easy worry free transfer and return pick up was straight forward, information in hotel on pick up times etc. Will reccomened and use again for sure
written by on 04/12/2017
HAVE USED AIRPORT TRANSFERS A FEW TIMES IN TENERIFE AND HAVE BEEN VERY SATISFIED
written by 290Maxwell on 03/12/2017
Return Transfer from Tenerife South to Playa de America, couldn't have been easier, also reasonable price. I would recommend to travellers.Date of transfer November 2017.
written by on 01/12/2017
Quick and easy to book with great staff at airport to help you.I would definitely book again and recommended them to friends and family as the price was great as well as the transfer very clean.Our bus driver was very kind and spoke good English also on return journey
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