written by JMoloney on 03/09/2016
They did not even bother to turn for our transfer from Barcelona port to the airport we has to get a taxi. Waiting over an hour to be collected from Catania airport to Taormina still waiting!!! The help line is useless we were told the driver should be here in 20 mins. They can't give us our drivers number to contact them. We will wait another 20 mins but we have no great hope. Taxi booked for 22.20 it is now 23.30!' Never never again!!!
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Hoppateam's Response to JMoloney's Review
Written on: 05/09/2016
Hi there!
Thank you very much for taking the time to review us - our sincerest apologies for the great inconveniences caused to you. You're welcome to pass on your booking reference number so we can escalate the matter for you?
Best wishes,
A2B Team