written by McCaffreywz281 on 08/07/2014
Journey that should have taken 1 hr 15 took 3 hrs. Driver drove dangerously got lost after stopping 4 times to ask locals for location. Minibus old rusty no air conditioning smelt of burning. An extremely frightening journey! On arrival at hotel driver put his hand out for a tip told him where to go!!! Didn't use on return journey even though we had paid, booked taxi and paid £70. Dangerous driving!! Dangerous vehicles !!!!!
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A2Btransfers.com's Comment
Written on: 17/07/2014
Hi,
Apologies for the delay in responding to your comments.
We are very sorry to hear about your experience and there is no excuse for drivers lost or driving dangerously. Customer safety is of utmost priority to us and we thank you for bringing this to our attention.
Did you receive a refund following your trip?
Please send a message to the customer services team using the email details on our terms of use web page and we will look at if there is anything we can do to resolve the situation.
Again our apologies for your treatment, service and the delay in replying to you.
Best wishes, A2B