Terrible service

365 Airport Transfers Ltd - www.365airporttransfers.com
★★★★★
4.9
96.0% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

Guest's review of 365 Airport Transfers Ltd - www.365airporttransfers.com

“Terrible service”

★☆☆☆☆

written by on 28/09/2015

Firstly we booked our pick up for 12:45 from Heathrow to Wembley for a rugby game our driver came at 1pm. We arranged to be picked up at 7:15 after the game to return to Heathrow I got a call during the game at 6 pm to ask did I wish to proceed with the booking from another company which led to a stressful second half of the game as we had a tight connection. Then I got a text from Kabbee to say they would pick us up at 8:40pm for a flight at 10:00pm. Seemingly 365 transfers outsourced the job to another company who couldn't do the job.It was then passed to many companies who couldn't get to collect us. Then at 7pm we got a call from our original driver to say he would be there at 7:30pm we said we would wait then we got a call at 7:45 to say he would not make it. We then had to find a cab to get to the airport we eventually got one and just about made our flight. It was an absolutely terrible service.

  • Heathrow

    Airport

  • Punctuality

  • Easy to find

  • Car

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

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