Moon-Park Heathrow Meet & Greet Reviews - www.moon-park.co.uk

★★★★★
4.6 / 5
82
95% of users recommend this
  • Ease of booking

  • Security

  • Value For Money

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Moon-Park Heathrow Meet & Greet - www.moon-park.co.uk

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Latest Reviews

★☆☆☆☆

“Damaged my car”

Written on: 28/08/2015 by JerryGentry71 (1 review written)

Still haven't heard back from these guys since they damaged my car when it was in their "care". I would not even think about approaching this company. After initially apologising for the damage and then telling me they were waiting for the CCTV footage, they have gone completely silent on me and will not reply to emails… Read Full Review

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★★★★★

“good speedy service”

Written on: 15/08/2015 by McLeod343 (1 review written)

We found Moon meet & Greet one of the best services for parking for many years and we hope they keep up this standard for the years to come thanks… Read Full Review

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★★★☆☆

“Good apart from valet service ”

Written on: 07/08/2015 by 341Hampton (1 review written)

Very good with collection and drop off times but the valeting service was not good… Read Full Review

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★★★★★

“Excellent service! ”

Written on: 05/08/2015 by Myl710 (1 review written)

Second time we have used Moon Park and we found the whole process, from booking to collecting our car at the end of the holiday, excellent. All the staff we had contact with were pleasant and helpful. We will definitely use every time we fly from Heathrow. Also very good value!… Read Full Review

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★★★★★

“Easy to use no hassle pick up/drop off of vehicle.”

Written on: 31/07/2015 by agCarlson128 (1 review written)

When booking via phone easy to do really friendly staff. Drop off so easy clear instructions where you needed to be at your terminal. Help in getting luggage out of the vehicle. Pick up on return again easy and no problems. Staff are always happy to see you what ever the time of day it is. We have used Moon Parking multiple times after they were recommended to us by a friend and we will continue to use them rather than an off site car park one less hassle. Great company to do business with… Read Full Review

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★★★★★

“very good”

Written on: 06/06/2015 by psYork1956 (1 review written)

They came on the same day as drop off after my flight was cancelled, they were understanding and helpful, great service… Read Full Review

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★☆☆☆☆

“They damaged my car”

Written on: 02/06/2015

When we got our car back, it was damaged in two places. The driver acknowledged this and in follow up email, they apologised, but have now gone silent. They do not return phone calls or emails and I have a damaged car. Absolutely no sign of them trying to explain how they will fix it, just total silence… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 21/04/2015 by perrygsm (1 review written)

This is the first time I have used Moon Park and they did not disappoint, having read all the great reviews I thought I would give them a try. The driver was waiting at Heathrow departures when we arrived at the airport prior to the start of our holiday and then on our return delivered our car within 10 minutes upon arrival at Heathrow. So all in all very prompt and reliable service - I would definitely use them again and would not hesitate to reccommend them to others… Read Full Review

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★★★★★

“Excellent service. Saved us a lot of hassle”

Written on: 16/04/2015 by Alisonnnnnnn (1 review written)

Received an excellent meet and greet service from Moon Park at Heathrow. They even provided transport between Heathrow and Gatwick for us when our airline changed airports in the middle of our holiday! They went out of their way to be helpful and all arrangements went smoothly without a hitch. Would definitely recommend them… Read Full Review

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★★★★★

“Excellent and reliable service”

Written on: 02/04/2015 by Tlctime (1 review written)

First time I've used Moon and will definitely use again and recommend to others. Easy to contact, polite staff, prompt collection and delivery of my car… Read Full Review

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★★★★★

“Top service”

Written on: 22/03/2015 by AndyBeal (1 review written)

This is the second time we have used this company, and have had first class service each time. Rang them when we were about 20 minutes away and they were waiting for us when we arrived. Checked the car all over and signed the papers. On return we rang when through customs and only had to wait 10 minutes by the time we got back to the car park. Car returned in perfect condition. Will use them again later this year… Read Full Review

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★★★★★

“Honest, friendly, reliable”

Written on: 10/03/2015 by gwalsh123 (1 review written)

This is an excellent company. They do everything they need to to make this business work for the client… Read Full Review

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★★★★★

“Why didn't I find you earlier!”

Written on: 11/01/2015 by pyeinthesky (2 reviews written)

I have been using Purple Parking for over 15 years and always trusted them with my car. It wasn't until a recent trip as Christmas threw up a very high charge for them and for Heathrow's official valet parking that I decided to google for an alternative. I'm glad I did as Moon Park were half the price of the others. I must admit I was a little nervous as I'd not used them before, but I needn't have been as the service was perfect, didn't have to wait for drop off or return from right outside… Read Full Review

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★★★★★

“Perfect”

Written on: 06/01/2015

It's always difficult choosing a meet and greet service, especially as there are so many nowadays. All I can say is that I heartily recommend these guys. Despite two very early starts, at two separate terminals, we found our drivers waiting for us! Add that to courteous and pleasant service and what you get is a meet and greet you can trust, at a very reasonable price. Will definitely use next time… Read Full Review

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★★★★★

“Worry free parking”

Written on: 09/12/2014 by 417Coffey (1 review written)

I was very worried about leaving our car with any meet and greet service and have read so many horror stories which made me worry even more. However I was pleasantly surprised! Moon Park were waiting for us when we arrived. Checked the car and took down the mileage. When we arrived back the car was there waiting for us. The drivers were very polite and helped with our luggage. I don't think we received the free valet that I thought I had read about, but, our aim was to leave our car in a safe… Read Full Review

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★★★★★

“Everything went well”

Written on: 03/12/2014

Despite various problems at our end, like the time we were due to leave home (early hours of the morning), and the fact that we were late doing so and hence were 30 minutes later than our intended arrival time, Moon Park's driver was waiting to meet us. He checked the car over with us and also checked and agreed mileage. On return our plane was 30 minutes early but our car was still delivered to us within the ten minute time slot advertised, clean and tidy with no significant mileage use. Have… Read Full Review

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★★★★★

“Very good service”

Written on: 02/12/2014 by Ballard337 (1 review written)

First time we've used Moonpark and we were very impressed: they did all they promised. Telephone contacts clear and effecient; collection and return of the car prompt and car appeared well looked after - and nicely valeted. Staff were well presented, friendly and helpful. Directions and email contact clear and helpful. Drop off and collection at Terminal 2 very near the entrance - nearer than short stay parking. We will use them again!… Read Full Review

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★★★★★

“prompt service”

Written on: 05/11/2014

we have used meet and greet at heathrow and Gatwick before but this was certainly the quickest and courteous service we received. Good value too… Read Full Review

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★★★★★

“Fab service”

Written on: 04/11/2014 by Jerome176 (1 review written)

We were advised to call as we leave for the airport (5.30am on a Sunday morning) and a polite, friendly person answered the phone - we've had issues before with different companies, trying to ring the number specified and nobody answering so this was a pleasant surprise. On arrival at the airport (Heathrow T5) they were already waiting for us so a smooth and painless experience. When we got back we telephoned as soon as we had all of our bags and were told it we would be met in 10-15mins at… Read Full Review

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★★★★☆

“All pretty efficient and good value”

Written on: 19/10/2014 by Carleighh237 (1 review written)

Car was collected promptly at T4 when we arrived and was also delivered without delay on our return. Slight confusion about collection point as verbal instructions stated Departures level whereas printed advice stated Arrivals but we met up eventually! Not sure whether the promised free valeting and air freshener service actually occurred but the main point of booking them - i.e. Meet and Greet - was achieved so we were happy… Read Full Review

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