Moon-Park Heathrow Meet & Greet Reviews - www.moon-park.co.uk

★★★★★
4.7 / 5
97% of users recommend this
  • Ease of booking

  • Security

  • Value For Money

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Moon-Park Heathrow Meet & Greet - www.moon-park.co.uk

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Latest Reviews

★★★★★

“Worry free parking”

Written on: 09/12/2014 by 417Coffey (1 review written)

I was very worried about leaving our car with any meet and greet service and have read so many horror stories which made me worry even more. However I was pleasantly surprised! Moon Park were waiting for us when we arrived. Checked the car and took down the mileage. When we arrived back the car was there waiting for us. The drivers were very polite and helped with our luggage. I don't think we received the free valet that I thought I had read about, but, our aim was to leave our car in a safe… Read Full Review

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★★★★★

“Everything went well”

Written on: 03/12/2014

Despite various problems at our end, like the time we were due to leave home (early hours of the morning), and the fact that we were late doing so and hence were 30 minutes later than our intended arrival time, Moon Park's driver was waiting to meet us. He checked the car over with us and also checked and agreed mileage. On return our plane was 30 minutes early but our car was still delivered to us within the ten minute time slot advertised, clean and tidy with no significant mileage use. Have… Read Full Review

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★★★★★

“Very good service”

Written on: 02/12/2014 by Ballard337 (1 review written)

First time we've used Moonpark and we were very impressed: they did all they promised. Telephone contacts clear and effecient; collection and return of the car prompt and car appeared well looked after - and nicely valeted. Staff were well presented, friendly and helpful. Directions and email contact clear and helpful. Drop off and collection at Terminal 2 very near the entrance - nearer than short stay parking. We will use them again!… Read Full Review

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★★★★★

“prompt service”

Written on: 05/11/2014

we have used meet and greet at heathrow and Gatwick before but this was certainly the quickest and courteous service we received. Good value too… Read Full Review

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★★★★★

“Fab service”

Written on: 04/11/2014 by Jerome176 (1 review written)

We were advised to call as we leave for the airport (5.30am on a Sunday morning) and a polite, friendly person answered the phone - we've had issues before with different companies, trying to ring the number specified and nobody answering so this was a pleasant surprise. On arrival at the airport (Heathrow T5) they were already waiting for us so a smooth and painless experience. When we got back we telephoned as soon as we had all of our bags and were told it we would be met in 10-15mins at… Read Full Review

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★★★★☆

“All pretty efficient and good value”

Written on: 19/10/2014 by Carleighh237 (1 review written)

Car was collected promptly at T4 when we arrived and was also delivered without delay on our return. Slight confusion about collection point as verbal instructions stated Departures level whereas printed advice stated Arrivals but we met up eventually! Not sure whether the promised free valeting and air freshener service actually occurred but the main point of booking them - i.e. Meet and Greet - was achieved so we were happy… Read Full Review

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★★★★☆

“Great Service”

Written on: 13/10/2014

Great service at last from a Heathrow parking company! We flew from the new Terminal 2 and when we were a little early, I called to say so, and although whoever answered the phone seemed a little nonplussed, they did come earlier to collect our car. On our return we phoned as soon as we had our bags and our car was ready and waiting for us 10 minutes later. We have been kept waiting a lot longer than this by other companies so were delighted. The inside valet service was a lovely surprise… Read Full Review

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★★★★★

“Fantastic service”

Written on: 13/10/2014 by david.rodwell.39 (1 review written)

Great service, were there waiting for me when I arrived at the airport, and when I found out I had left my phone I the car, I emailed them while waiting for my plane and had an immediate response. They said they had found my phone, switched it off and put it in their safe. Happy person. On my return, a quick phone call and my car was with me after about a wait of 5/10mins outside. Phone was handed over and off I was on my way home. Would I use them again, certainly. Very friendly and uniformed… Read Full Review

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★★★★★

“Great start to our trip!”

Written on: 23/09/2014 by Harleym276 (1 review written)

This is the first time we used Moon Park Meet and Greet service. We flew from T5 and when making the booking online, Instructions were provided on the printed confirmation as to where to meet the chauffeur. We called 20m away from the airport. The operator confirmed our booking and gave as further directions as to where we needed to go. The whole experience was very straight forward and on our return we called the operator after collecting our bags from baggage reclaim. Our car was waiting and… Read Full Review

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★★★★★

“Excellent service, easy to use, highly recommended ”

Written on: 23/09/2014 by Samjfoxall (1 review written)

Such fantastic customer service. I checked before booking on walking distances to and from drop off/ collection points as had one member of the party who could not walk very far. They were happy to make alternative arrangements to minimise the walking distance. Once booked the instructions were clear and concise. I called on the morning to advise we were 15 minutes away from airport and the driver was waiting for us when we arrived. He was very polite and professional and even offered to help… Read Full Review

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★★★★★

“Excellent”

Written on: 18/09/2014

We have used many different companies for our secure car parking and always choose to have meet and greet. The service we had from Moon Park was excellent. They were on time at drop off and pick up. The drivers were professional and, an added bonus, the car was valeted. I would use this company again and have already recommended them to my friends. Well done!… Read Full Review

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★★★★★

“great service”

Written on: 10/09/2014 by walt54 (1 review written)

what can i say we were met on time member of staff was very polite and helpful and it was the same on our return i would have no problem using them again… Read Full Review

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★★★★★

“Moon Park to be recommended”

Written on: 25/08/2014 by RogerHenley (1 review written)

I would recommend this company as they are very efficient, good competitive price, very friendly and quicker than any others I've used. Definitely use these guys again and again, just a shame they don't do Gatwick as well! … Read Full Review

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★★★★★

“economical and reliable”

Written on: 23/08/2014 by nfhopmike2 (1 review written)

Having read many horror stories of Heathrow meet & greet it was good to find some excellent reviews of Moon Park. They were on time for both drop off and collection despite a 5.30am start. Highly recommended… Read Full Review

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★★★★★

“moonpark meet&greet”

Written on: 21/08/2014 by Theknightssouth (1 review written)

great service polite and helpful driver will use them again when traveling from Heathrow… Read Full Review

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★★★★☆

“Very good service”

Written on: 20/08/2014 by Mnew2992 (1 review written)

Good service, very polite staff, cleaning the inside of the car was a bonus. Will definitely use again!… Read Full Review

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★★★★★

“Great Heathrow Parking Service”

Written on: 12/08/2014

I was very impressed with my first experience of Moon-Park Heathrow Meet & Greet. The Moon-Park drivers were there waiting for us at both ends of our trip from Terminal 2 - and both were smart and courteous. Calling ahead to give our ETA worked very well and my car came back with an inside valet and with no obvious jiggery-pokery such as extra miles on the clock etc… Read Full Review

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★★★★★

“Efficient, friendly and value for money.”

Written on: 11/08/2014

I had to make our booking via email as our trip was longer than the options given online. We received a prompt response and the best price. A few days before our holiday I emailed again to check all was in order with the booking as it was nearly a year since the original booking had been made. I received an immediate and reassuring email back. The car was collected and returned in about 15 minutes or less from the phone call to let them know we were on our way, which is what I would expect… Read Full Review

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★★★★★

“Would use again and excellent prices!”

Written on: 11/08/2014 by Joslyn407 (1 review written)

Very quick responses from Moon-Park and exceptional service! Would 100% use again and recommend to friends/family.x… Read Full Review

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★★★★★

“Great Service at good Price!”

Written on: 11/08/2014 by McDanielwj59 (1 review written)

All i can say is that the service was great. I phoned Moon-Park when i left home and they arrived shortly after we did. We had two cars, both arriving at different times and all went smoothly. Car was ready when we got back, nice an clean on the inside. Moon-Park was the cheapest meet and great and with half price second car, this defiantly a company I would use again… Read Full Review

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