Moon-Park Heathrow Meet & Greet Reviews - www.moon-park.co.uk

★★★★★
4.7 / 5
96% of users recommend this
  • Ease of booking

  • Security

  • Value For Money

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Moon-Park Heathrow Meet & Greet - www.moon-park.co.uk

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Latest Reviews

★★★★★

“It doesn't actually get better than this servise”

Written on: 04/07/2014 by Mauricef125 (1 review written)

Brilliant, seamless. We have 2 small children, and they could not have made the anxiety of dropping off and picking up any easier. On time and polite. AND they cleaned my car… Read Full Review

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★★★★★

“first class service”

Written on: 28/05/2014 by terryfitzgerald (1 review written)

best meet and greet I've ever used. Polite ,smart drivers. On time at arrival and departure.Very reasonable prices. Will definitely use in future… Read Full Review

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★★★★☆

“Good service overall”

Written on: 21/05/2014 by Floydgw495 (1 review written)

Good price and service, drop off well managed and on time, called from baggage claim and car arrived for pick up a mins after we got to the assigned parking. Will use again. Thanks… Read Full Review

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★★★★★

“What a pleasant surprise !!!!!”

Written on: 20/05/2014 by Litzy97 (1 review written)

I was a little concerned with the recent reviews online about Heathrow Meet & Greet Companies, after many searches and reading reviews I came across Moon Park Meet & Greet. I made my booking for two cars Same arrival time and same pick up time. The staff were polite, prompt and very welcoming. All in all it was a seamless process start to finish. I cant say there was anything that I didn't find agreeable. Will certainly use them again… Read Full Review

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★★★★☆

“Very good overall experience.”

Written on: 03/05/2014 by lrfutter (1 review written)

Phone call made as instructed before arrival and met on time for departure. Efficient handover. Very pleasant and helpful driver which is what you need just before the potential fraught time ahead. Met on time on return. First time I've used Moon Park; with consistency if they keep up the high level of service in future they will deserve five stars. Reasonable price. Efficient on-line booking process. Could make arrival at airport instructions a little clearer but this is a minor quibble… Read Full Review

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★★★★★

“Moon Park, Top Mark”

Written on: 30/04/2014 by kejhsuhfn (1 review written)

Excellent service. We were met on time at the airport on departure and arrival. Could not have been easier. Our meet/greeter was very friendly and helpful, top marks, and our car was returned with the inside valeted. Would definitely recommend and use again… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 24/04/2014

Good price,Great service, quick, reliable would not go anywhere else. Carry on the good work… Read Full Review

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★★★★★

“Excellent”

Written on: 22/04/2014 by amLong329 (1 review written)

Have to say, everything about this service was perfect. Will only use Moon-Park in the future… Read Full Review

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★★★★★

“Excellent service”

Written on: 14/04/2014 by Chayas290 (1 review written)

We booked two cars with Moon- Park meet and greet Heathrow and received a book one, get one half price discount for the two cars. We had an early 4.30am pick up for both cars and we were met almost immediately on arrival. They even helped us with our luggage and were very friendly, informative and helpful. There was a query regarding the timings of both cars where i received a phone call the day before to clarify and confirm our booking which I thought was very professional and reassuring. The… Read Full Review

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★★★★☆

“Good service at a good price.”

Written on: 08/04/2014 by jsmith44 (1 review written)

We arrived earlier than we expected, but gave the company about an hours notice. We had to wait about twenty minutes to be met, but as we'd arrived in plenty of time, it didn't cause us a problem. The driver was very apologetic and managed the handover thoroughly and efficiently. We were very pleased that the car was waiting for us when we arrived after our long flight. The driver was courteous and helped us with our luggage. The car had not been damaged and had travelled a reasonable twenty… Read Full Review

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★★★★☆

“Good Value and Service”

Written on: 02/04/2014 by qqqqpppp (1 review written)

Booked parking for 6 days. We arrived at airport earlier than expected and quite early in the morning but called centre and they despatched someone to meet us within 10 mins. On return, our flight was a couple of hours late but we called after collecting bags and they said someone would be with us in 10-15 mins which they were. Only problem is that after picking up bags at T5 it's only a few minutes walk to carpark so we had to wait for 10 mins for the car… Read Full Review

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★★★★★

“Thanks Moon Park”

Written on: 31/03/2014

Used Moon Park meet and greet few weeks ago and I left my car for 26days. There is no problem at all. Instruction are clear. No complains at all. Will used them again. Already recommended to my friends… Read Full Review

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★★★★☆

“Efficient and quick to on collection and return, would...”

Written on: 30/03/2014 by Cashh125 (1 review written)

Efficient and quick to on collection and return, would definately use this company again… Read Full Review

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★★★★★

“efficient and polite”

Written on: 26/03/2014 by Yarisgirl (1 review written)

We have used Moon-Park on 2 occasions and on both we have been impressed by their efficiency and manner. They are punctual and accommodating if you have to readjust the times of meeting and there was no fussing just a straight forward pick up and delivery it's a shame they are not at Gatwick as well. We shall use them again… Read Full Review

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★★★★★

“Would use again”

Written on: 02/03/2014 by Marlene294 (1 review written)

Would use this firm again everything went to clockwork even though we had to keep changing our meeting times 3 times because of the congested traffic on the M4 and M25 didn't seem to bother them and was always courteous.Would be more reassured if they informed their customers where the car was kept and their compound was security proof it's an important fact that they should include on their website… Read Full Review

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★★★★★

“A Great Meet and Greet Parking Experience with Moon Park”

Written on: 26/02/2014 by katyoung (1 review written)

Having had a terrible meet and greet parking experience recently at Gatwick I was nervous about giving it a go at Heathrow. However, tempted by the excellent price I called Moon Park and was reassured by the professional manner of the person I spoke to on the phone. The service did not disappoint, drop off and pick up ran according to schedule and the instructions were clear and straightforward. The only very minor disappointment was that I had been told the car would be valeted while I was… Read Full Review

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★★★★☆

“Good Service”

Written on: 25/02/2014 by SGod (1 review written)

Service very good. 18 miles on clock so compound must have been further away than I was told when i called. Inside valet. Good value… Read Full Review

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★★★★★

“Good Service”

Written on: 19/02/2014

Used this company two time and have no problem at all, no waiting and the staff is well dressed and well behaved. First time my flight was 2 hours late because of storm I was so worried I called them when flight landed and they were so nice and said we know about delayed so its ok nothing to worry. 2nd time everything on time as well. Will use you again soon… Read Full Review

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★☆☆☆☆

“Bad Attitude”

Written on: 19/02/2014

Having done my research on Meet & Greets via reviews I chose Moon-Park. We dropped our new Mini off & got the driver to walk round the car with us to check for any damage and sign a receipt, we then left for a holiday. On our return the car was brought round to us but when looking round we noticed some scratches where the paint had been taken off on the front wing. We pointed these out to the driver who signed the docket & took photos. Not really a big issue but disappointing on a new car. I… Read Full Review

Moon-Park-Meetandgreet's Comment

Written on: 23/02/2014

This issue is under Investigation.
Regards:
Moon Park customer Service Team

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Gimel's Comment

Written on: 12/03/2014

Following an investigation by Moon-Park customer services, they have agreed to cover the cost of the repairs to the Mini which is now back in peak condition. A very good recovery from what was initially a bit of a problem but all sorted now.

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★★★★★

“Well priced, really professional will use again.”

Written on: 11/02/2014 by abufilba (1 review written)

We had a 4:30am drop off and a 10:30pm pick up so fairly unwelcome hours. The guy who helped us was courteous and pleasant and we did not need to wait at all for him. We will be using again in a month or so. Recommended.... … Read Full Review

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