Moon-Park Heathrow Meet & Greet Reviews - www.moon-park.co.uk

★★★★★
4.7 / 5
75
97% of users recommend this
  • Ease of booking

  • Security

  • Value For Money

Media Gallery for Moon-Park Heathrow Meet & Greet - www.moon-park.co.uk

Moon-Park Heathrow Meet & Greet - www.moon-park.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Fantastic Service”

Written on: 21/04/2015 by perrygsm (1 review written)

This is the first time I have used Moon Park and they did not disappoint, having read all the great reviews I thought I would give them a try. The driver was waiting at Heathrow departures when we arrived at the airport prior to the start of our holiday and then on our return delivered our car within 10 minutes upon arrival at Heathrow. So all in all very prompt and reliable service - I would definitely use them again and would not hesitate to reccommend them to others… Read Full Review

Report this review
★★★★★

“Excellent service. Saved us a lot of hassle”

Written on: 16/04/2015 by Alisonnnnnnn (1 review written)

Received an excellent meet and greet service from Moon Park at Heathrow. They even provided transport between Heathrow and Gatwick for us when our airline changed airports in the middle of our holiday! They went out of their way to be helpful and all arrangements went smoothly without a hitch. Would definitely recommend them… Read Full Review

Report this review
★★★★★

“Excellent and reliable service”

Written on: 02/04/2015 by Tlctime (1 review written)

First time I've used Moon and will definitely use again and recommend to others. Easy to contact, polite staff, prompt collection and delivery of my car… Read Full Review

Report this review
★★★★★

“Top service”

Written on: 22/03/2015 by AndyBeal (1 review written)

This is the second time we have used this company, and have had first class service each time. Rang them when we were about 20 minutes away and they were waiting for us when we arrived. Checked the car all over and signed the papers. On return we rang when through customs and only had to wait 10 minutes by the time we got back to the car park. Car returned in perfect condition. Will use them again later this year… Read Full Review

Report this review
★★★★★

“Honest, friendly, reliable”

Written on: 10/03/2015 by gwalsh123 (1 review written)

This is an excellent company. They do everything they need to to make this business work for the client… Read Full Review

Report this review
★★★★★

“Why didn't I find you earlier!”

Written on: 11/01/2015 by pyeinthesky (2 reviews written)

I have been using Purple Parking for over 15 years and always trusted them with my car. It wasn't until a recent trip as Christmas threw up a very high charge for them and for Heathrow's official valet parking that I decided to google for an alternative. I'm glad I did as Moon Park were half the price of the others. I must admit I was a little nervous as I'd not used them before, but I needn't have been as the service was perfect, didn't have to wait for drop off or return from right outside… Read Full Review

Report this review
★★★★★

“Perfect”

Written on: 06/01/2015

It's always difficult choosing a meet and greet service, especially as there are so many nowadays. All I can say is that I heartily recommend these guys. Despite two very early starts, at two separate terminals, we found our drivers waiting for us! Add that to courteous and pleasant service and what you get is a meet and greet you can trust, at a very reasonable price. Will definitely use next time… Read Full Review

Report this review
★★★★★

“Worry free parking”

Written on: 09/12/2014 by 417Coffey (1 review written)

I was very worried about leaving our car with any meet and greet service and have read so many horror stories which made me worry even more. However I was pleasantly surprised! Moon Park were waiting for us when we arrived. Checked the car and took down the mileage. When we arrived back the car was there waiting for us. The drivers were very polite and helped with our luggage. I don't think we received the free valet that I thought I had read about, but, our aim was to leave our car in a safe… Read Full Review

Report this review
★★★★★

“Everything went well”

Written on: 03/12/2014

Despite various problems at our end, like the time we were due to leave home (early hours of the morning), and the fact that we were late doing so and hence were 30 minutes later than our intended arrival time, Moon Park's driver was waiting to meet us. He checked the car over with us and also checked and agreed mileage. On return our plane was 30 minutes early but our car was still delivered to us within the ten minute time slot advertised, clean and tidy with no significant mileage use. Have… Read Full Review

Report this review
★★★★★

“Very good service”

Written on: 02/12/2014 by Ballard337 (1 review written)

First time we've used Moonpark and we were very impressed: they did all they promised. Telephone contacts clear and effecient; collection and return of the car prompt and car appeared well looked after - and nicely valeted. Staff were well presented, friendly and helpful. Directions and email contact clear and helpful. Drop off and collection at Terminal 2 very near the entrance - nearer than short stay parking. We will use them again!… Read Full Review

Report this review
★★★★★

“prompt service”

Written on: 05/11/2014

we have used meet and greet at heathrow and Gatwick before but this was certainly the quickest and courteous service we received. Good value too… Read Full Review

Report this review
★★★★★

“Fab service”

Written on: 04/11/2014 by Jerome176 (1 review written)

We were advised to call as we leave for the airport (5.30am on a Sunday morning) and a polite, friendly person answered the phone - we've had issues before with different companies, trying to ring the number specified and nobody answering so this was a pleasant surprise. On arrival at the airport (Heathrow T5) they were already waiting for us so a smooth and painless experience. When we got back we telephoned as soon as we had all of our bags and were told it we would be met in 10-15mins at… Read Full Review

Report this review
★★★★☆

“All pretty efficient and good value”

Written on: 19/10/2014 by Carleighh237 (1 review written)

Car was collected promptly at T4 when we arrived and was also delivered without delay on our return. Slight confusion about collection point as verbal instructions stated Departures level whereas printed advice stated Arrivals but we met up eventually! Not sure whether the promised free valeting and air freshener service actually occurred but the main point of booking them - i.e. Meet and Greet - was achieved so we were happy… Read Full Review

Report this review
★★★★☆

“Great Service”

Written on: 13/10/2014

Great service at last from a Heathrow parking company! We flew from the new Terminal 2 and when we were a little early, I called to say so, and although whoever answered the phone seemed a little nonplussed, they did come earlier to collect our car. On our return we phoned as soon as we had our bags and our car was ready and waiting for us 10 minutes later. We have been kept waiting a lot longer than this by other companies so were delighted. The inside valet service was a lovely surprise… Read Full Review

Report this review
★★★★★

“Fantastic service”

Written on: 13/10/2014 by david.rodwell.39 (1 review written)

Great service, were there waiting for me when I arrived at the airport, and when I found out I had left my phone I the car, I emailed them while waiting for my plane and had an immediate response. They said they had found my phone, switched it off and put it in their safe. Happy person. On my return, a quick phone call and my car was with me after about a wait of 5/10mins outside. Phone was handed over and off I was on my way home. Would I use them again, certainly. Very friendly and uniformed… Read Full Review

Report this review
★★★★★

“Great start to our trip!”

Written on: 23/09/2014 by Harleym276 (1 review written)

This is the first time we used Moon Park Meet and Greet service. We flew from T5 and when making the booking online, Instructions were provided on the printed confirmation as to where to meet the chauffeur. We called 20m away from the airport. The operator confirmed our booking and gave as further directions as to where we needed to go. The whole experience was very straight forward and on our return we called the operator after collecting our bags from baggage reclaim. Our car was waiting and… Read Full Review

Report this review
★★★★★

“Excellent service, easy to use, highly recommended ”

Written on: 23/09/2014 by Samjfoxall (1 review written)

Such fantastic customer service. I checked before booking on walking distances to and from drop off/ collection points as had one member of the party who could not walk very far. They were happy to make alternative arrangements to minimise the walking distance. Once booked the instructions were clear and concise. I called on the morning to advise we were 15 minutes away from airport and the driver was waiting for us when we arrived. He was very polite and professional and even offered to help… Read Full Review

Report this review
★★★★★

“Excellent”

Written on: 18/09/2014

We have used many different companies for our secure car parking and always choose to have meet and greet. The service we had from Moon Park was excellent. They were on time at drop off and pick up. The drivers were professional and, an added bonus, the car was valeted. I would use this company again and have already recommended them to my friends. Well done!… Read Full Review

Report this review
★★★★★

“great service”

Written on: 10/09/2014 by walt54 (1 review written)

what can i say we were met on time member of staff was very polite and helpful and it was the same on our return i would have no problem using them again… Read Full Review

Report this review
★★★★★

“Moon Park to be recommended”

Written on: 25/08/2014 by RogerHenley (1 review written)

I would recommend this company as they are very efficient, good competitive price, very friendly and quicker than any others I've used. Definitely use these guys again and again, just a shame they don't do Gatwick as well! … Read Full Review

Report this review
overview