Written on: 15/04/2013 by Dean1967 (1 review written)
online booking seemed straight forward. Arrived at Luton, had to walk 200m in the oposite direction of teh terminal - i thought meet and greet was supposed to be easy. Gave my beloved car to a young unprofessional guy. He reiterated the vauge instructions for return and off he went. My friend was parking in the same place, one of their drivers drove over his bag breaking his snowboard and the bag. After some debate, the parking attendants decide it was definitely his fault for leaving... (read more)
Written on: 25/06/2012
*warning- Do Not Use This Company* Well where do I start, quite frankly avoid these guys like the plague. To be fair, nice and easy on our outward journey. On our return i phoned once we had our luggage on the number provided. This was a mobile number which went straight to answerphone, after my 6th attempt I phoned the customer services number who had to ask me for the number I had been phoning (it was the girls second day in all fairness), anyway finally was told that the car was on it's... (read more)
Written on: 22/06/2012
Stress-Free Meet and Greet @ Luton We have used meet and greet services at numerous airports before and never had any issues. Firstly we were made to wait around 15 minutes when we first got to the airport and the guy who drove our car away had no ID and could only speak pigeon English! It was the first time we felt uneasy leaving our car with a meet and greet service. On return our car has obviously been involved in a minor incident, leading to two alloys being scratched and a type being... (read more)
Written on: 20/05/2012
No proper drop off area, with no handover sheet for vehicle stating condition mileage etc. On arrival after holiday had to wait 30 min in driving rain, no under cover area, no apology. Will never use this service again. (read more)
Written on: 07/02/2012 by garystone82 (3 reviews written)
Just a brief note to record thanks for the exceptional "meet and greet" customer service received earlier this month in and out of Luton. A really good experience from initial booking through to car return. Highly professional, no fuss, great value and no waiting around with the critical drop off and return transactions each being completed in less than a minute. Brilliant! Would deff do again! (read more)
Written on: 23/11/2011
I used Luton airport Stress-Free Meet and Greet parking. I thought they were unorganised and unprofessional in the whole meet and greet approach. I also discovered that my car had more than 80 miles extra on after I have collected it. I tried to raise this issue with the company but only got to a recorded message and did not manage to speak to anyone. I doubt it that the car was parked 40 miles from the airport which means that it was used while being in their possession which is totally... (read more)
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