Jet Parks - www.jetparks.co.uk

Jet Parks - www.jetparks.co.uk
★★★★☆
4.1
84.0% of users recommend this
  • Ease of booking

  • Security

  • Value For Money

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Latest Reviews

“Seamless, Secure, and Superb Value”

★★★★★

written by Dickson144 on 08/03/2024

JetParks is a Game-Changer! From the moment I booked my parking spot with JetParks for my recent trip, I was thoroughly impressed by their seamless service and exceptional value. JetParks truly understands the needs of travelers, providing a hassle-free experience that starts right from their user-friendly website. Arriving at T5, I was greeted by well-marked signage leading me to the JetParks area on L4, which gave me peace of mind knowing my car was in safe hands. What stood out was the convenience of desk service on L4. Upon my return, the process was equally smooth. A quick walk to L4 and I was on my way home in no time-car was in the same condition as I had handed it over-which is not my experience with other service providers. The rates were incredibly reasonable, offering great value without compromising on service quality or security. In addition, the customer service team deserves applause. They were responsive and professional and went above and beyond to assist with my last-minute change of car details. JetParks has set a new standard for airport parking, blending affordability, convenience, and top-notch security. Whether you're travelling for business or pleasure, JetParks offers the peace of mind you need, ensuring your trip begins and ends on a high note. I wholeheartedly recommend JetParks to any traveller looking for reliable and budget-friendly airport parking.

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“WARNING! STAY AWAY! THEY WILL DAMAGE YOUR VEHICLE!!!”

★☆☆☆☆

written by alex.moly on 12/02/2024

Where do I even begin? This company can single-handedly ruin any vacation! I deeply regret not researching them before booking. We opted for Jetparks for the sake of convenience during our holiday, and it turned out to be a grave mistake! Not only did they take an incredibly long time to return our car, but when it finally arrived, the entire passenger side was severely damaged! Their apologies were minimal, and obtaining the driver's details was a nightmare. To make matters worse, they didn't even reach out to us for over a week! The nightmare continued... After three months of relentless pursuit, they reluctantly agreed to cover the repair costs for the car, but then refused to provide a courtesy car during the repairs! This left us without transportation for weeks! This company is an utter disaster! AVOID THEM AT ALL COSTS! They are nothing but swindlers!

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“JETPARKS Manchester Airport NIGHTMARE”

★☆☆☆☆

written by Abramn31 on 21/09/2023

DO NOT USE JETPARKS RINGWAY WHATEVER YOU DO!!!? Just returned from a 2 week holiday, to find my car looks like it's been in a stock car race, Absolutely gutted! as I take great care over my car. I arrived at JETPARKS RINGWAY, found a parking slot, made sure as always I was parked sensibly, with consideration to cars each side by leaving a reasonable gap. Getting the bus to the airport is a massive obstacle right from the moment you park your car. Problem 1...Lighting poor, bus stops, tiny, so you don't know where they are because no signs, poor lighting and bus stops hidden behind cars. Problem 2, most of car park surface, is NOT tarmac, but grey rocks, with huge ruts and big puddles, this causes massive problems, for these reasons. 1) you have to wheel your case on this, then pull your case through huge puddles ( not nice when you need to put the case inside your car and your case is covered in grey wet cement) Try wheeling your case on rocks!! When you return to your car it will be plastered in grey cement, from the dust kicked up by cars then turned into thin cement, by any rain, or even when you try to wash it off! I have just spent 3 hours trying to wash my car and it's left scratches and is impossible to wash off (needed 3 attempts) Back seat of car messed up with the grey sludge from wheeling cases on the rocky ground. AND NOW FOR THE WORST. Returned to find car was vandalised while parked at JETPARKS RINGWAY. Someone has keyed the drivers side of car, and what looks like a case has been dragged across side of car, attempt made by someone trying to break in around window on door. So here's yet another problem, you can't phone JETPARKS, AND they don't respond to the online contact form. I tried to contact them when leaving to tell them about damage by pressing the button on the exit barrier, and gave up after 10 minutes! So paid over £100 to park my car in their so called "secure car park" for what?? The Bus drivers are constantly trying to juggle the service and are given a free run on planning, so you could as we did find you have a 45 minute wait before you see a bus, which can be quite traumatic when you have a flight to catch IF YOU VALUE YOUR CAR I WOULD NOT USE JETPARKS ITS A TAXI FOR ME IN FUTURE MANCHESTER AIRPORT IS PATHETIC!! I've tried other Manchester JETPARKS....all the same

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“no service at all today 27Aug - terrible ”

★☆☆☆☆

written by on 27/08/2023

So my partner got to the Heathrow airport today to do the Jet meet and greet. No-one at the location and the number you are given is not working it states numbers not being connected. he started calling at 5am. He called 6 times before he had to move his car to the long stay car park. Something you don't need this time in the morning when starting your holiday. I am still trying the number at at 0840hrs and still the number wont connect. This is bad bad customer service. I am using this service in October but now I might cancel depending on what they say has gone wrong when i finally get through. Not impressed

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“Very misleading advert by Jetparks.co.uk”

★☆☆☆☆

written by PLBtheoneforme on 15/03/2020

I have just returned from my trip abroad which started badly thanks to Jet parks. I have used Jet park for a few years now and I have only ever been very satisfied until now. Drove to the usual car park which was closed, Number plate Recognition didn't come into it. I remembered there was another car park down the road which I have passed on every visit to Stansted so I drove back but, there were no staff and I'm thinking should I drive to the barrier or not. I am getting worried now and had to make a decision. I noticed the barrier was nearer the front and if need be I could always reverse back. I drove forward and took a ticket and instantly a notice came up welcoming by name and the ticket came out GREAT I thought with relief. I drove through and proceeded to park but no as every park was saying closed / full so now I'm worried again, I continued park after park and then low and behold a park with spaces (hoorah) I drove in and there were many spaces so I thought I would park reasonably near the bus stop. Parked up and luggage out and car locked as did others who followed me. Get to the bus stop only to read a sign saying 'buses don't stop here' everyone was fuming and I noticed a bus at the other end of the park so we all loaded our luggage and drove down to the other bus stop. Out with luggage and as we approached the bus stop, I went to ask the driver if this bus would take us into the terminal and with that he was gone (drat). We all decided to wait and before long a bus came and away we went to the terminal. The return wasn't much better because I had a delay and that wasn't the car parks fault. I got the bus to my car park and my car was there safe and sound. In my car and around to the exit where the fun began. The barrier wouldn't lift so being very drained I put the card in again every way possible. I pressed the assistance button and was greeted by a not so friendly voice. Yessss she says, I explained that the barrier wouldn't raise. Put the card in again the right way round, I said I did but I'll do it again but it still wouldn't work. Name and number plate was the question so I complied and she said, 'well it's obvious your a day late' I said no and she said you were due out on the 7th and I said I was only minutes late some of what was due to waiting for the bus. So to cut a long story short she said put your credit card in the slot and pay, so thanks to a very sarcastic operator who showed me zero compassion said well take your card out. I was charged 21.50 for 48 minutes extra. I said I only paid just over 40 pounds and she said it's a penalty for being late (ouch) I have been in touch with Stansted Airport and they have seen all of my paperwork and they explained that JetParks.co.uk are not Jet park whom I normally park with and my booking has gone through a third party. In the end my booking for Jet Park went to jetparks.co.uk and then to looking4parking.com without letting me know in clear text and then to make matters worse they don't use 00.00 as a minute after 11.59 but morning. They had my flight numbers from the off but never enlightened me WHY, because as far as I can see by using 00.00 as morning they can catch more people out. So beware!!!!

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“40 minutes wait ”

★☆☆☆☆

written by Uriah56 on 01/10/2019

Stood for 20 minutes waiting for a bus, drove past me and stopped at next stop - he saw me, maybe because I was using crutches thought I’d hold him up?!?!? Next bus was another 25 minutes - not the 15 minutes as advertised. Had to stop at every bus stop and everyone saying the same, bus drove past. Dreadful service

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“Brilliant returned my hand luggage”

★★★★★

written by Fkihyt on 04/07/2019

Good sign to which car park. Got parked near the bus stop. Got a seat on the bus. On our return had to wait for 2nd bus but not too long. Left our hand baggage on bus! We managed to stop another bus the lady driver made a call and fortunately it had been given to our bus driver. We had to go to the main office while another van driver went to get it. How lucky were we. Many thanks to all.

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“Avoid JetParks Ringway at all costs”

★☆☆☆☆

written by JosephJos on 25/10/2018

Almost impossible to find in the dark, badly signed, in very poor condition, full to bursting with cars parked along the transit areas. We eventually found one space in a large puddle/small lake. Eventually found a bus stop (no signage, of course) and had to wait over half an hour for a bus to come. The map they give you is not accurate, the travel times they quote you are not accurate. We had to sprint to get to our flight and on the way back had to spend another hour waiting for a bus and finding our way back to our car. An awful way to begin and end a holiday.

Kat.hall2's Response to JosephJos's Review

Written on: 05/11/2018

I also had a bad experience with the Ringway. Finding it wasn't easy, we drove straight past the entrance which was on the right, then got on a long road before we could turn back around. We took an extra 12 minutes to get back to it with the satnavs help. We waited 33 minutes for a bus, then it took 22 minutes to get to Terminal 2! On the way back, we waited 23 minutes for the bus to take us back to the car. There were lots of buses for the other jetparks, but not for the Ringway. I will never use this again.

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“Never again! ”

★★★☆☆

written by on 12/08/2017

I have used JetParks for many years and have always been completely satisfied. However, thanks to the reconstruction of Manchester Airport and around Thorley Lane, it is a complete nightmare to access any of the car parks. The start of my holiday was spoilt by the total stress of trying to find my way around. I had to book into T2 Longstay as JetParks 1 and 2 were both fully booked. To find my way to the car park in the dark was truly awful. Once I reached the car park it was almost impossible to find a space to park in, and having done so I had absolutely no idea where to go to catch a bus to the Terminal. Some illumination of the bus stops during the hours of darkness would be helpful to say the least. I am travelling from Manchester again next month but have changed my arrangements so that I will not have to bring my car and park it. I will be travelling by taxi.

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“Will use again ”

★★★★☆

written by Kendalls379 on 10/08/2017

Will use again, quick & easy to find. Good value for money, will recommend to others. Only thing I said to improve, are the signs as hard to see in the dark on a bus.

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“Safe easy parking”

★★★★★

written by ehMcCurdy1981 on 05/08/2017

We have use jet parks for about 3 years now. We never have any issues and the bus is regular. We have recommended this to family as we find it a stress free way of traveling back and to. Before we use to get taxis but you stress if their going to turn up or be late. Using Jetpark2 is completely stress free.

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“parking”

★★★★★

written by rrBradford434 on 03/08/2017

always use this company found it well run no problems at all had good experience one year arrived back early in morning to find battery on car flat bus driver stoped ask problem and contacted office and they sent van out to jump start us very quick responce will always use when flying from manchester

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“jetparks”

★★★★★

written by Hayden97 on 01/08/2017

Great service st a great price! Perfect for traveller from manchester! Love it! Would recommend you try then soon!

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“Only Disappointment.”

★★★★★

written by gpgcjohnwhittle on 31/07/2017

The only disappointment I had was that my car had been damaged whilst in the car park for two weeks. This has never happened before when I have used Jet Parks, and although it is not the fault of Jet Parks it was a poor end to our holiday. The parking does sometimes seem a little 'tight', but not sure how this could be monitored, maybe the odd notice around the car park. The notice the offending driver left with his name and address on must have blown away,(Ha! Ha!).

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“not the best park”

★☆☆☆☆

written by CheyanneBarker on 31/07/2017

Not impressed at all with this car park. The number plate recognition did not work for us so then we had a stressful 5 min trying to get the document scanner to work with a line of other impatient drivers gradually backing up trying to enter the park, As for a 5 min ride to the terminal, forget it, we where stuck on the bus for a good 25 min trailing around the other park picking up. The actual park itself is no more than a gravel field. Wont be using again.

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“Excellent ”

★★★★★

written by Pennywayne on 31/07/2017

We always use jetparks 3 very reliable easy to use and feel very secure excellent value for money x

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“Working on Jetparks”

★★★☆☆

written by on 30/07/2017

Booked Jetparks in January 2017 in advance for my future stay commencing July 17TH 2017. I was Extremely Annoyed on Arrival at Jetparks 2 when we notice the car park was having reconstructed work and we was not informed regarding this. I was not sure at first this car park was open and had to ask a member of the public to confirm the car park was still open but there was no signs or Mailed information regarding this. This is inadequate company communication to customers and I'm reluctant to look at booking again. 

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“Transfer too slow”

★★☆☆☆

written by TheresaAdair281 on 30/07/2017

Easy to use but transfer from car park to airport took nearly 45 mins. Too long when going for an international flight.

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“Good value for money”

★★★★☆

written by Dabberdavies on 28/07/2017

Easy to find. Being able to take your keys knowing your car will no be moved and parked away from site. Cctv security. Regular buses to the terminal and return. Bus stops close to arrivals easy to find.

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“Rong car Park”

★★★★☆

written by MHMHMH on 26/07/2017

When booking make sure you do go in to the right car park as the down load information is not as clear as it can be and if you find your self going in to rong car park you well find on leaving after your a located time you can be charged for being in rong carpark.But over all if you in the right carpark you find just as it says on the tin, parking transfer bus stop get you from A to B. Make note your bus stop when you leave carpark so on return you when to get the right bus and the stop to get off.

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Asked by PLBtheoneforme on 15th March 2020 Report this content
How can I get in touch (directly) with JetParks.co.uk customer services please?

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Asked by tracyj837 on 30th May 2016 Report this content
I have booked parking at Jet Parks but can't remember which one. How can I find out?

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Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

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Answers (3)
Report this content katyblue Written on: 31/05/2016
Check your emails and text messages, when I have booked in the past they send through the confirmation by these methods. If you can't find these then give them a call. I hope this helps
Report this content whobiggs Written on: 31/05/2016
Did you not get a confirmation email? It should tell you on there.
Report this content PLBtheoneforme Written on: 17/03/2020
Hi. You should have received a confirmation email. How did you pay as this may tell you. An email address was given to me by Stansted Airport but I am still in the middle of drafting an email to them so cannot say it is or not at this stage but it does come from a very reliable person plus the address is shown on my invoice. Good luck
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