Written on: 14/06/2012 by Lizzie1
Utterly, utterly awful - ended up having to be fastracked through the airport in order to make our outbound flight thanks to their very poor service (50 mins from call to pick up) and waited over an hour (call to delivery) for our car on return, but worse than that were the constant lies both ways.
On return, we called (yet again) to see where our car was to be told it had just left (again!), we then saw a man pull up in another car (delivered to equally fed up customers), run across and jump in a "Help me park" van then the same man turned up with our car 20mins later.
I could have coped with the long wait better if they'd been honest at the start - I can't abide liars. Don't go near them, there are many much better valet parking companies at Gatwick.
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