Do not use this company if you value your car!!

First Choice Parking Gatwick Airport
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★★★☆☆
3.1 / 5
From 18 reviews
55.6% of users recommend this

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  • Security

  • Value For Money

andrejocka's review of First Choice Parking Gatwick Airport

★☆☆☆☆
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“Do not use this company if you value your car!!”

Written on: 17/08/2012 by andrejocka

As previous negative reviews, we also had a not very pleasant experience with this company. When car was returned (after a good half an hour) we noticed a minor damage to our car. We unfortutely noticed it after driver left. Manager promised to call us back which never happened. The driver who dropped our car off also managed to brag about riding customer's Bentley 130mph down M25 earlier on that day. We certainly will not be using this company again. Cheapest price is not everything. I do not trust them anymore and I certainly do not feel comfortable leaving our car with them in the future.

Avoid, is my recommendation. Unprofessional, unreliable, very poor customer service.

  • Ease of booking

  • Security

  • Value For Money

Sjb746Zz8's Response to andrejocka's Review

Written on: 02/09/2012

DO NOT USE THIS COMPANY......
When i arrived at the airport with my car there was no one there to meet and greet me as arranged,had to call them,a good half an hour until someone turned up to pick my car up.
When arriving back from my holiday i was told to call them when i was picking up my suitcases and my car would be out the front waiting for me.No car another phone call,when my car did turn up it i found it damaged,was told there had been an accident when parking it,i found this very hard to believe as the damage to my car was more than a little scratch please avoid this company

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