Eazy Park Meet & Greet, Manchester Reviews - www.eazypark.info

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★★☆☆☆
1.6 / 5
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Eazy Park Meet and Greet, Manchester - www.eazypark.info

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Latest Reviews

★☆☆☆☆

“Dreadful...THINK Before You Book These Guys...”

Written on: 22/08/2015 by AlexKrycek (2 reviews written)

Dreadful experience. Having used EazyPark Meet & Greet before, I really was not expecting such poor levels of service this year. So much so that I nearly missed my flight out - and it caused my whole family a great deal of stress. In summary, on the way in to Manchester, I could not get hold of anyone to say we were on our way. On arrival in Manchester we were kept waiting over 1 hr. When someone did turn up, they blamed it on how busy they were. I thought "meet and greet" should just be… Read Full Review

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★☆☆☆☆

“Do NOT Book with this Company!!!”

Written on: 28/07/2015 by Millsy107 (2 reviews written)

I had to wait more than 25mins for a driver to come and take my car at the drop off zone. But even worse was the return of my car when I arrived back in Manchester. I collected my bags and cleared customs as directed by their staff. It took 10mins to get through to someone and I was informed my car would be sent when the next driver was available. I asked him how long and he said around 20-30mins. Okay I thought... I had to wait 2 hours and 30mins for my car to be returned!!!! I had every… Read Full Review

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★☆☆☆☆

“Let Down”

Written on: 08/07/2015 by JBK1 (1 review written)

Easypark completely failed to turn up on 3rd July. Their excuse was - they were extremely busy. Drove round for 25 mins waiting for them to show up and eventually had no choice but to park in the long stay car park - instead of costing me £27 it cost £60. No offer from Easypark to reimburse the difference to me… Read Full Review

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★☆☆☆☆

“Bad Service”

Written on: 06/07/2015 by Corbettos50 (1 review written)

Had to wait over an hour and a half for car to be dropped off. Rang 3 times on the 2nd call was informed that the car was en route to me. Rang again 30 mins later to be told that the car was sill there. Will not use again… Read Full Review

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★☆☆☆☆

“Poor Customer Care”

Written on: 02/07/2015

When we landed we called Eazypark straight away after going through passport control as we did not have any luggage to collect. The woman informed us that they would be there in around 15 minutes. After we had waited half an hour I rang back and she informed us the car had left I quote "as soon as you phoned, so I will call him to find out where he is and call you back". Again we waited 15 minutes with no call so I rang once again about another 20 minutes later, as I was now very worried about… Read Full Review

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★☆☆☆☆

“Shocking”

Written on: 25/06/2015 by Samenglish1 (1 review written)

Please do not use this company their service is appalling they don't answer the phone, their emergency number is an answer phone that's full they were late by90 minutes picking the car up and on our return we sat for over an hour' we can't find the keys' absolutely furious and will be asking for a refund but in the meantime DO NOT REPEAT DO NOT USE THIS COMPANY they are absolutely shocking… Read Full Review

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★☆☆☆☆

“Full of Excuses”

Written on: 25/06/2015 by Amaya161 (1 review written)

We have used this company twice before without any problems but this trip (June 2015) we waited one and a quarter hours for our car to be returned to us on our return to Manchester. I telephoned numerous times to office and mobile and every time was given a different excuse. Even the driver when he eventually arrived gave us a completely different story as to why it had taken 75 minutes for our car to be returned to us. I have contacted Eazypark by e-mail asking for a refund. I received a… Read Full Review

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★☆☆☆☆

“What a dreadful service!”

Written on: 22/06/2015 by Reina33 (1 review written)

Long wait to drop off the car. On arrival to collect it took 20 minutes for someone to answer the phone after more than 30 attempts to get through. Then a 40 minute wait. Awful… Read Full Review

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★★★★★

“100% recommended service”

Written on: 17/02/2015 by huntie2 (1 review written)

I recently used the Eazypark Meet and Greet service and was totally satisfied in every respect. On both the outward and inward journeys I had no more than five minutes to wait, the meeting place was very easy to find, and the Eazypark staff were both courteous and efficient. A brilliant service and excellent value - I have no hesitation at all in recommending Eazypark… Read Full Review

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★☆☆☆☆

“Easy park manchester”

Written on: 16/12/2014 by Jimbobjr (1 review written)

Have used many meet and great companies been very satisfied but EASY PARK MANCHESTER stay away from after getting through to them and no vehicle after 20 mins re contacted them vehicle arrived 10 mins later so approx 30 mins to bring a car 1and1/2 mile and they think that's normal the one star rating should be - 1 star… Read Full Review

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★★☆☆☆

“Long wait”

Written on: 20/09/2014

We had to wait 20 minutes for our car to be collected on departure even though we telephoned 20 minutes prior to arrival On our return, we were advised that the car would be returned as soon as a driver was available. We were later advised that the car would be returned to us in 5 minutes and in the end we waited over 35 minutes after telephoning to say we were ready. They obviously don't employ enough drivers to enable them to give a satisfactory service. We won't recommend them or use them… Read Full Review

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★☆☆☆☆

“Holiday Parking Nightmare!!!”

Written on: 14/09/2014

I booked Eazypark when going on holiday in May this year. I have used Meet and Greet parking on several occasions previously with different companies and everything has been very easy and straightforward so I was not anticipating any problems this time - how wrong I was. I telephoned 20 mins from the airport as advised. I rang and rang and all I got was an engaged tone or nobody answered at all. My husband and I were getting rather worried when they eventually answered just as we were… Read Full Review

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Jimbobjr's Comment

Written on: 16/12/2014

Have had same experience other companies great but easy park terrable

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★☆☆☆☆

“Terrible Service & Customer Service / 45 mins wait !!!”

Written on: 09/09/2014 by Grant244 (1 review written)

We have used EasyPark on several occasions with no complaints, however due to our recent experience we would not use or recommend again. Used EazyPark on 24.08.2014/ waited approx 15 mins outbound, after numerous unanswered calls to the office on the drive into Manchester. Waited approx '45 mins' on return 08.09.14. We called the office after 15 mins wait to be told that our car would be with us shortly as they were short on drivers as they had a lot of customers fly in at the same time???… Read Full Review

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★☆☆☆☆

“Car engine damaged ”

Written on: 13/08/2014 by ChristinaGrace1975 (1 review written)

Long story short Car drove 2and half hrs to manchester airport Drove two mins back home oil and water checked before gave it to company was returned empty of both. Engine blew up after I had car back 5 mins with 2 kids and wife in on middle of motorway. £480 recovery and £3000 rebuild. Also phone calls were ignored from them but then they answer off my wife's phone. They were late dropping it off and were snotty on the phone. They still haven't sent out CCTV or been in touch about the… Read Full Review

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★☆☆☆☆

“Rude Terrible Unhelpful Service!”

Written on: 23/06/2014

Eazypark!??....On arrival we had to wait 20mins for someone to collect the car, luckily we had time to spare for flight departure! Tried ringing & didn't answer phone. Complained to pick up man who wasn't interested & offered no apology or guarantee that it wouldn't be the same on return! On our return, we rang for car, again no answer initially, tried 3 times, where by they were then aggressive & rude & not interested. Waited then for over 30 mins for car to arrive, they were unhelpful, rude… Read Full Review

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★☆☆☆☆

“damage to car”

Written on: 02/06/2014 by Elif206 (1 review written)

Didn't have a complain about eazypark meet and greet was promt and drivers friendly ... Until we saw the car in day light! There was a big dent in driver side door as well as a scrape in the paint and the bonnet and root had been crawled over and scratched by, looking at all the footprints, a cat! Unfortunately my husband had checked the car over in the dark and in the middle of the night after a long flight so had missed the damage (I don't know how!) Please please if you use this service… Read Full Review

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★☆☆☆☆

“Care and Service!!!”

Written on: 08/05/2014 by nsRyan121 (1 review written)

Drop off satisfactory. Collection, car came back filthy including muddy footmarks on inside carpets. Worse to come when unable to open boot. "Chauffeur" would take no responsibility, said we were last to use it (when taking out cases!!!) then scuttled into minibus with several other "chauffeurs" and left us to load luggage into back seat. Have used before and noticed that service levels falling. Never again nor will I recommend but will actively discourage others… Read Full Review

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★★★★★

“Once again,,,,,, excellent service”

Written on: 15/04/2014

The first time we used this company my husband came off the plane poorly and therefore unable to drive home.this company were fantastic.they drove us to the nearest hotel in the early hours of the morning. We were really grateful.we have only received excellent service from them and have booked them again for next week. Also we have used meet and greet Manchester airport,,which is not meet and greet !!!!you have to drop your car off in an open air car park and walk outdoor with all your cases… Read Full Review

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★★★★★

“No problems either way”

Written on: 12/03/2014 by paul sanderson (12 reviews written)

Great meet and great service. Fast drop off and collection went smoothly… Read Full Review

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★☆☆☆☆

“bad service”

Written on: 05/03/2014 by Self491 (1 review written)

20 mins before arriving at Manchester rang to inform of arrival. Arrived no eazypark rep. Waited 10 mins rang again to be told a mini bus would arrive shortly with several drivers. Waited another 10 mins and eventually a rep arrived and said he had been waiting for us. Basically waited 20 mins and the office and rep information did not match. On our return contacted them once we had cleared customs waited in the correct area for 20 mins. I dont call this a meet and greet service. In total… Read Full Review

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