Written on: 11/05/2013 by Verhoof (1 review written)
Wizzair moved my flight from Budapest to Eindhoven "for commercial reasons" from a flight time in the afternoon to 6 am in the morning in the night before. As this changed flight was useless for me, I chose the option to cancel the flight. According to Wizzair the ticket costs should be reimbursed in this case.
More than eight weeks later and 4 calls to the call centre I still have not received my money. The reasoning is constantly changing: At first there was allegedly some mistake in data entry, then some documents still had to be sent to Budapest, then there was a banking holiday in Hungary...In fact you get the impression that they have a good laugh at you and actually make additionally profits with your calls (the rate for calling the call centre is more than 80 cents a minute). I really cannot recommend it!
" Immoral company who do not care about their customers. " Read More
" Double billing and unknown fees " Read More
" Rynair , Try their Business class " Read More
Written by wagon001
" Flights booked Exeter to Malta... flew out on 13th tried to return ... " Read More
" Worst customer service ever " Read More